Creative Operations Support Associate

Shaker Recruitment Marketing•Oak Park, IL

About The Position

What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas and innovation. That takes great people of many talents. And that is exactly what we have at Shaker. There’s so much we can accomplish together. Join us.

Requirements

1–3 years of experience in creative operations, production coordination, account support, or related roles.
Excellent communication skills with strong organization, accuracy, and attention to detail.
Proficiency in MS Office Suite (Word, PowerPoint, Teams) and Excel.
Ability to manage multiple proposals, deadlines, and client requests concurrently.
Comfortable working in fast‑paced, high‑volume, deadline‑driven environments.
Strong work ethic with reliable prioritization, follow‑through, and detail orientation.
Experience collaborating with creative teams, vendors, or production partners (preferred).
Willingness to reach out for clarification or push back when needs are unclear.
Team‑first mindset focused on collective success over individual credit.

Responsibilities

Prepare creative proposals outlining deliverables, timelines, and accurate pricing.
Review incoming requests, identify missing details, and collaborate with Client Service teams to gather required information.
Coordinate with external vendors to obtain pricing for creative, print, and premium production needs.
Deliver quotes on time and ensure all pricing is complete, accurate, and properly documented.
Maintain a clear log of active proposals, tracking statuses, deadlines, and follow‑ups.
Support SOWs and contracts by confirming scope, deliverables, timelines, payment terms, and production requirements.
Identify and escalate any quick‑turn or late requests that could impact timelines or broader departmental work.
Support vendor coordination, file delivery logistics, internal QC needs, and assist Creative Leadership with operational improvements and special projects.
Work within Shaker’s proposal software to ensure saved languages, deliverables and pricing are current and well documented
Juggle requests and project priorities simultaneously
Liaise with necessary creative team members to gather essential information for accurate proposals