Creative Operations Specialist-REMOTE

DSW (Designer Brands Inc.) • Columbus, OH

182d • Hybrid

About The Position

At Designer Brands, creativity isn't just a department-it's the heartbeat of how we connect with our customers. As a Creative Operations Specialist, you'll be the behind-the-scenes force that keeps our creative engine running smoothly. You'll partner with passionate designers, marketers, and brand storytellers to bring big ideas to life-on time, on brand, and with impact. This role is perfect for someone who thrives on organization, loves solving puzzles, and finds joy in helping creative teams do their best work. If you're energized by fast-paced environments and want to be part of a team that's shaping the future of fashion retail, we'd love to meet you.

Requirements

• Bachelor's degree in a related field.
• 2-3 years of experience in creative operations, project management, marketing operations, or a related role.
• Experience working with creative teams and cross-functional partners is a plus.
• Strong problem-solving skills and the ability to anticipate challenges before they arise.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Comfortable leading through influence and navigating high-pressure situations with confidence.
• Proficiency in Microsoft Office and web-based project management tools.
• Experience with Workfront is a plus.
• Familiarity with Airtable and Adobe Creative Suite is helpful but not required.

Responsibilities

• Lead the Flow of Ideas
• Facilitate and document Creative Review Meetings, capturing key takeaways, action items, and next steps.
• Own meeting invites and agendas, ensuring visibility into deadlines and deliverables to keep everyone aligned.
• Track creative milestones and ensure teams are synced on timelines and expectations.
• Drive Strategic Alignment
• Plan and execute the Stakeholder Wall Walk-a key moment for aligning seasonal creative across channels.
• Lead prep sessions and dress rehearsals, build the whiteboard framework, and confidently guide discussions with executive stakeholders.
• Streamline How Work Gets Done
• Partner with teams to improve creative workflows-from intake to delivery.
• Develop and manage a brief review process for non-Workfront projects to ensure clarity before work begins.
• Provide timing guidance for creative needs tied to the Seasonal Milestone Calendar (SMC).
• Bridge Strategy and Execution
• Collaborate closely with Traffic to align operational processes with project execution and avoid duplication.
• Make Work Visible
• Track and report on creative team metrics, especially for work outside of Workfront.
• Collaborate with Traffic to ensure reporting supports broader project visibility.
• Build and refine dashboards and documentation to improve efficiency and transparency.

Benefits

• Free virtual health care
• Robust family/fertility benefits
• 401(k) w/ match
• Hybrid and remote work opportunities
• Training programs, professional development, and education assistance
• 30% off at DSW & DSW.com, plus discounts across our family of brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees