Creative Operations Lead

Loyola Marymount University-posted 2 months ago
$80,000 - $85,000/Yr
Full-time • Mid Level
Westchester, CA
1,001-5,000 employees
Educational Services
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The Creative Operations Lead oversees best-in-class execution of creative projects that support the university's marketing, branding, and visibility initiatives. Reporting to the Executive Creative Director, the Creative Operations Lead is responsible for developing and implementing systems and workflows supporting MarComm's integrated, multidisciplinary creative and production team whose oversight includes creative and production of signature, award-winning campaigns and publications in support of the university's most visible external marketing and communications efforts. The Creative Operations Lead tracks all aspects of the production process including but not limited to: project intake; client communication; pre-production planning; project team oversight; visual asset management; vendor management; creative development; reviews and approvals; production, delivery, and archiving. With multiple projects in motion at once-each with distinct schedules, deadlines, goals, and stakeholders-the Creative Operations Lead coordinates and streamlines workflows, ensuring all projects are delivered on time, within budget, and aligned to LMU's brand standards.

  • Develop and maintain efficient workflows and systems to traffic a high volume of projects and initiatives on competing, parallel timelines.
  • Act as the key point of contact between cross-functional teams, internal stakeholders, leaders, and external vendors to ensure clear communication and smooth project flow.
  • Create and maintain an annual calendar for planning and executing campaigns and marquee publications.
  • Work with the Executive Creative Director to allocate and manage creative resources based on visibility, project demands, funding, and team capacity.
  • Track budgets and ensure projects are completed within allocated funding.
  • Collaborate with stakeholders across MarComm and the university to gather input, provide regular updates, and assess expectations throughout the production process.
  • Proactively address potential roadblocks or challenges in the production process.
  • Maintain archives of campaign presentation decks that provide a comprehensive overview of creative visuals, assets, and placements.
  • Bachelor's degree in Marketing, Communications, Graphic Design, Project Management, or a related field.
  • 5 years of experience managing creative projects, ideally within a fast-paced marketing, advertising, or design-focused environment.
  • Experience working with design teams, understanding creative processes, and managing complex production timelines.
  • Familiarity with project management tools (Smartsheet, Basecamp, Asana) and workflow management.
  • Proven ability to manage multiple projects with different timelines, budgets, and stakeholders.
  • Experience in higher education marketing, nonprofits, or a similar industry.
  • Familiarity with design software (e.g., Adobe Creative Suite) is a plus.
  • Familiarity with Project management tools (e.g., PMP or Agile) is a bonus.
  • Salary range $80,000- $85,000 Salary commensurate with education and experience.
  • Commitment to outstanding customer service.
  • Equal opportunity employer committed to providing an environment free from discrimination and harassment.
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