Creative Operations Coordinator

New Engen

97d • $27

About The Position

At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. Donut Studios is our in-house creative studio, purpose-built to craft high-performing, platform-native, and digital content for the world’s most ambitious brands. As a key part of New Engen’s suite of specialized solutions, alongside offerings like the Acorn Creator Suite - Donut Studios helps unlock breakthrough creative that drives results, fast. We’re a collaborative group of strategists, content creators, copywriters, editors, designers, account managers, and more who are all in on helping brands, and each other, thrive. We work hard, stay humble, and build with purpose.

Requirements

• 1–2 years of experience in project coordination, production, or creative operations (agency or in-house studio experience a plus).
• Strong organizational and time-management skills — you can juggle multiple priorities without dropping the ball.
• Comfortable working in project management tools (Asana, Monday.com, or similar).
• Proficiency with Google Workspace (Docs, Sheets, Slides) and general comfort navigating new platforms and tools.
• Clear, confident communicator — both written and verbal.
• A collaborative, solutions-oriented mindset — you enjoy bringing order to creative chaos.
• A proactive mindset — you don’t wait to be told what to do, you identify the next step and go.
• Passion for creative production, content, and helping teams do their best work.

Responsibilities

• Lead new client onboarding logistics — staffing project teams, scheduling internal and external kick-off calls, and making sure client products and assets get where they need to go.
• Partner with Producers and Account Managers to track timelines, deliverables, and resourcing across multiple projects.
• Coordinate cross-functional communication between creative, strategy, and client teams to keep projects on track and organized.
• Manage project documentation, schedules, and status updates so teams always know what’s next.
• Support with operational workflows — from asset tracking to vendor coordination — to keep Donut projects running like clockwork.
• Partner with department leads on large-scale, cross-functional initiatives that span creative, strategy, and operations.
• Help audit, build, and improve Donut’s internal reporting systems.
• Lead monthly reporting processes, including production expense tracking, client invoicing (AR), and contractor invoicing.
• Own key operational workflows such as platform onboarding/offboarding, seat audits, and asset tracking.
• Maintain clean documentation, schedules, and updates so stakeholders always know what’s next.
• Jump in where needed to help the team stay agile, efficient, and ahead of deadlines.

Benefits

• Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
• 401k - Employer match
• HSA - Employer contributes
• Flexible Vacation & PTO plan
• Paid Maternity / Paternity
• Paid Holidays
• Remote/Flex day schedule
• Laid back office environment
• Fun company events & off-sites

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees