Creative Lead - Video & Design Content

Apple • Sunnyvale, CA

109d • $146,800 - $274,500

About The Position

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of these people that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare is the proven leader in providing world-class support, serving millions of customers around the world. The AppleCare Digital team is looking for a passionate and visionary Creative Lead to help drive the creative direction of our Social and on-Domain content. In this role, you'll work under the direction of the Creative Manager, alongside fellow Creative Leads, and closely with a team of Producers, Motion Artists, Editors, Designers, Writers, and Strategists to bring intuitive and effective support content to life. If you are a collaborative, strategic, and imaginative creative leader; a mentor and partner; a passionate advocate for how-to and educational content; and are always looking ahead to what's next — we want to hear from you!

Requirements

• 7+ years creating and producing video and/or graphic design content.
• 7+ years of creative direction.
• 7+ years working with designers (in-house or digital creative agency).
• BA/BFA degree in Graphic Design, Motion Graphics, or other related subject area.
• Strong eye for art direction across digital subject areas including photography, animation, live action, and compositing.
• Experience working on templatized, sustaining content as well as special campaigns, with an expert ability to ideate and create innovative and visually appealing work across a broad range of media.
• Keen interpersonal skills to work on a wide range of multiple projects in a manner that can be shared with the team.
• Excellent communication skills and collaborative energy to work with a team to find simple solutions to complex problems.
• Curiosity and passion for design — with a keen awareness of the evolving landscape of available tools, technologies, resources, and trends.
• Resourcefulness and a strong sense of initiative in finding solutions.
• Aptitude for seeing around corners to ensure awareness of bigger problems and opportunities ahead.
• Dynamic, vivid communication style, capable of real-time creative problem-solving in conversation and conveying a strong point of view for design solutions.
• Ability to cut through ambiguity and find the path forward, despite uncertainty or challenges.

Nice To Haves

• Passion for educational, how-to content and a drive to transform the customer experience through design, storytelling, technology, and creativity.
• A portfolio that showcases creative innovation, versatility, and a deep understanding of design concepts.
• Experience building real, positive relationships not only with fellow creatives who span disciplines (producers, motion designers, graphic designers, writers and strategists) but with specialists less directly tied to content creation.
• A deep passion for and understanding of the Apple Brand and its products.

Responsibilities

• Direct the creative development of content from in-briefing to publication, ensuring that it meets the standards of quality, engagement, accuracy and tone that befits the Apple Brand.
• Work as part of a dedicated team, passionate about excellent design in accordance with project constraints and parameters.
• Bring a strong eye for art direction and a deep understanding of brand identity in order to develop, maintain and evolve a unique style guide of standards for the content.
• Partner effectively and enthusiastically with fellow Creative Lead(s) on a range of projects, topics and needs.
• Conceptualize, build storyboards and otherwise ideate for both design and animation, using different styles and approaches for deliverables as needed.
• Operate with flexibility, responding swiftly to new information, opinions, and directions to shift strategically when needed.
• Using a keen understanding of video production and business needs, develop and maintain a detailed and scalable approach to deliverables.
• Dive deep into the details while also steering towards big picture objectives.
• Innovate and drive best-practices for an efficient post-production graphics pipeline & workflow.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• A range of discounted products and free services.
• Reimbursement for certain educational expenses — including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.
• Eligibility for discretionary bonuses or commission payments.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree