Creative Director

Harbor Health • Austin, TX

12d

About The Position

Harbor Health is seeking a Creative Director to lead our brand vision and execute work that defines how Harbor shows up across all touchpoints. This is a true player/director role where you'll own Harbor's brand expression end-to-end—web, print, photo, video, presentations, in-clinic materials—while being both the champion of what the brand should be and ensuring consistent execution. You'll design key assets yourself and engage external partners for higher-production moments. Collaborating across Member Experience, Design, Marketing, Product, Clinical, Operations, Insurance, and Sales teams, you'll ensure our brand manifests consistently and conveys our message both internally and externally.

Requirements

• 8-12+ years in brand/visual/creative roles with demonstrated success as hands-on maker who can also lead with direction and influence
• Portfolio demonstrating exceptional craft and range including strong brand systems, web and digital marketing design, and presentation design
• Proven ability to execute: shaping stakeholder input into briefs and delivering shipped, on-brand artifacts
• Strong creative judgment and point of view with ability to articulate quality standards and provide precise feedback
• Deep proficiency in Figma, Adobe Creative Cloud, Google Workspace, and other tools for web, print, and presentations
• Comfort building reusable systems including templates, libraries, and toolkits
• Experience directing external partners: scoping, briefing, negotiating, art directing, and controlling quality across deliverables
• Comfortable with cross-functional collaboration in regulated, high-stakes environment balancing brand excellence with speed, accuracy, and operational constraints

Nice To Haves

• Experience in healthcare or strong interest in learning the industry
• Technical skills in motion, illustration/vector, and/or video

Responsibilities

• Own Harbor's brand expression across all channels including web, app, print, social, email, clinics, sales collateral, events, and campaigns
• Elevate Harbor's brand recognition through design that improves clarity, trust, and distinctiveness
• Translate brand strategy into world-class creative execution with memorable visual and emotional cues across channels
• Develop strategy and execution plans to rebrand Village Medical clinics while minimizing member impact and remaining fiscally prudent
• Function as high-agency player/director: ship key work yourself while driving outcomes through clear direction and collaboration
• Set creative standards and guardrails for brand expression including visual direction, layout systems, typography, imagery style, iconography, and motion
• Build lightweight guidance enabling teams to execute consistently
• Design and execute high-impact assets including marketing site pages, landing pages, campaigns, print materials, presentation systems, board/investor decks, and campaign toolkits
• Direct and produce high-production moments requiring external partners (photo/video shoots, editorial content, motion/animation, illustration)
• Write briefs, creative treatments, and storyboards
• Select and manage vendors with strong taste and specific feedback
• Build and manage flexible bench of external talent (freelancers, agencies, photographers, illustrators, editors, animators)
• Make strategic decisions on internal execution vs. external resources, balancing time, resources, and expertise
• Run high-signal creative reviews with stakeholders across departments
• Drive decisions and ensure work ships on time without brand dilution while introducing creative ideas that elevate the brand
• Partner with Product Design to ensure cohesive digital experiences across website and member portal/app
• Collaborate with Marketing team on campaign creative, lifecycle content, and go-to-market assets
• Extend brand into physical clinic spaces through signage, wayfinding, environmental graphics, and printed touchpoints
• Enable internal teams with on-brand systems including templates, slides, asset libraries, and guidelines

Benefits

• Opportunity to build Harbor's brand from the ground up and shape how we're perceived in the market
• Collaborative and dynamic work environment
• An organization made of people who are passionate about transforming the healthcare landscape
• Competitive salary and benefits package
• Professional development and growth opportunities
• A transparent and unique culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees