Jairus Marketing-posted 3 days ago
Full-time • Director
Remote • Kansas, MO
11-50 employees

The Director of Creative Services plays a critical role in driving client success at Jairus Marketing. This position leads and aligns our graphic design and content teams, working closely with Account Directors to translate client strategy, vision, and goals into high-quality creative deliverables. This role combines creative leadership with operational oversight, ensuring that work meets agency standards for quality, efficiency, and profitability. The ideal candidate brings a strong understanding of the digital marketing industry and extensive experience working with B2B clients in an agency environment. You are a strategic yet hands-on creative leader who thrives in a fast-paced agency environment. You are comfortable leading diverse creative teams while staying closely connected to client strategy and execution. You have a strong eye for both design and content, but you also understand the importance of efficiency, scalability, and ROI. You enjoy mentoring others, collaborating cross-functionally, and taking ownership of outcomes. You are organized, proactive, and aligned with high standards of quality and professionalism.

  • Oversee the collective work of the creative team, including graphic designers and copywriters, ensuring alignment with client objectives and agency quality standards
  • Support the execution of client deliverables across multiple formats, including social media ads, digital ads, landing pages, websites, e-blasts, white papers, case studies, blog posts, branding, and marketing collateral
  • Partner with agency leadership and project management to estimate and manage project hours, forecast capacity, identify hiring needs, and support overall efficiency and profitability
  • Provide ongoing mentoring, coaching, and professional development to creative team members to elevate skills and expand agency capabilities
  • Collaborate closely with Account Directors to understand client strategy and lead project execution that minimizes revisions and meets performance benchmarks
  • Meet regularly with design and content team leads to review project needs, address challenges, and identify growth opportunities
  • Conduct quarterly performance reviews for creative team members in collaboration with leadership
  • Participate in new client discovery calls, internal creative meetings, and client strategy or brand presentations when appropriate
  • Help define, track, and measure annual creative team goals related to efficiency, capacity, and quality
  • Uphold agency and industry best practices for content development and design.
  • Bachelor’s degree or equivalent professional experience directly related to the role
  • Proven experience in graphic design and content development, supported by a strong portfolio
  • Experience leading and managing creative teams in a digital marketing agency environment
  • Strong background working with B2B clients ; experience with MedTech or healthcare clients is preferred
  • Clear creative vision for both copywriting and design, grounded in client strategy and lead-generation ROI
  • Solid understanding of brand development and multichannel digital marketing strategies
  • Proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop, Premiere), Canva, and related design tools
  • Strong communication and collaboration skills with both internal teams and external stakeholders
  • Ability to manage multiple projects methodically while meeting deadlines, staying within scope, and managing budgets
  • Positive attitude, strong work ethic, and a team-oriented mindset aligned with Jairus’ core values
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