Creative Director

Better Mortgage•New York, NY

6d•Onsite

About The Position

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes. The facts that speak for themselves: We’ve funded over $110 billion in loans (more than any other fintech in the US!) Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry Better’s propriety AI platform makes us an award-winning lender: Fintech Breakthrough Award 2025: Best Lending Innovation Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval Yahoo! Finance (2025): Best Online Mortgage Lender Money Magazine (2025): Best for fast closing Forbes (2023): Best Online Mortgage Lender We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers. A Better Opportunity We’re looking for a Director of Brand & Creative Strategy to lead end-to-end creative for the Marketing organization. This is a hands-on leadership role, managing a lean in-house team while remaining deeply involved in execution. This role is ideal for a creative leader who can bring clarity to complexity, balance brand and performance, and build scalable creative systems within a regulated fintech environment. You’ll play a key role in elevating the Better brand and driving measurable growth.

Requirements

7+ years leading brand and creative strategy with measurable results
Experience managing in-house creative teams and full-funnel campaigns
5+ years of people management experience
Strong performance marketing and brand strategy experience
Expertise in Figma and Adobe Creative Suite
Experience across digital, social, video, web, print, and OOH
B2C experience required
Comfort working in regulated industries
Ability to work onsite five days per week in NYC

Nice To Haves

tech or fintech experience preferred
Experience in fast-paced or agency environments a plus
Experience leveraging AI tools in creative workflows

Responsibilities

Lead the end-to-end creative process from insight and strategy through briefing, concepting, production, and launch
Develop and execute a cohesive brand and performance marketing strategy that differentiates Better in the market
Serve as the steward of the Better brand across all touchpoints, ensuring high-quality, on-brand, and performance-driven creative
Lead and mentor a lean, high-impact in-house creative team, driving strong creative judgment, accountability, and growth
Oversee external agencies and freelancers to ensure work meets quality, brand, and performance standards
Establish and uphold a high creative bar, ensuring all work meets expectations before release
Execute and guide creative across channels including web, landing pages, paid social, display, video, direct mail, content, and OOH
Build scalable creative systems and workflows that enable speed, consistency, and business growth
Partner cross-functionally with Growth, Product, Lifecycle, Sales, and PR to bring the brand to life across initiatives
Leverage cultural insights, consumer behavior, and creative trends to inform positioning and campaign development
Foster a test-and-learn mindset to continuously improve creative performance
Integrate AI tools and workflows to increase creative output, speed, and effectiveness
Inspire creativity and innovation across the organization to support growth and differentiation