CRC Technician II

ZEISS Group•Dublin, CA

1d•$27 - $34

About The Position

The CRC (Customer Repair Center) Technician II is responsible for the testing, troubleshooting, repair and refurbishment of all types of electronic, optical and electro-mechanical equipment, finished products, devices, assemblies, sub-assemblies in a regulated, medical device environment.

Requirements

A or AS degree or equivalent education in appropriate field such as Mechanical, Electronics, PC hardware repair, Optics, Networking, Quality Control, is preferred.
3-4 years’ experience performing alignment, calibration, repair and testing of moderately complex electro-mechanical, mechanical, or optical assemblies and subassemblies in a medical device repair center or field environment.
Intermediate knowledge of principles and theories of electronics, electrical, electromechanical circuitry, optics, computer systems, image processing, laser imaging.
Good written and verbal English communication, comprehension and mathematics skills.
Strong organizational skills with the ability to resolve issues and adapt to changing priorities.
Proficiency at intermediate skill level with computer navigation, file manipulation and common office computer software.
Experience in handling medical devices or handling product and packaging material.
High level of manual dexterity.
Competent ability in use of manual and power tools including Allen keys, torque drivers, screw drivers, and other miscellaneous hand tools including drill, saw, and belt sander.
Working knowledge of and competent skill with soldering tools and techniques.
Working knowledge and safe use of test equipment such as digital multi-meters, oscilloscopes, laser power meters, power supplies, light meter, electrical safety equipment.
Must have the ability to work independently as well as effectively in a cross-functional team environment with minimal instruction and direction.

Responsibilities

Test, calibrate, and troubleshoot company’s simple, to moderately complex, medical device instruments and subassemblies to system and board level.
Diagnose and validate issues.
Repair or refurbish instruments to meet operational specifications.
Maintain complete and accurate service records / service histories of repairs, documenting work in-process, components consumed and repair resolution in the device history record (DHR) and service call history.
Process instruments and patient data in accordance with HIPAA regulations and policies.
Set-up standard test apparatus or device test equipment to conduct functional, operational, and environmental tests to evaluate performance and reliability.
Participate in ongoing TQC problem-solving as part of continuous improvement process in repair and refurbishment operations.
Report unsolved repair problems encountered during the workday to team leader or supervisor.
Maintain, diagnose, and repair moderately complex CRC test equipment and fixtures.
Maintain calibrated equipment and documentation.
Collaborate with Manufacturing Engineer on simple product layout, assembly procedures, common problems and equipment failure root cause.
Provide training to coworkers.