GENERAL JOB DUTIES: Service Cranes and Hoists for Morrow Equipment Company. ESSENTIAL JOB FUNCTIONS: Ability to effectively communicate with co-workers, customers and vendors in a professional business environment, demonstrating a commitment to providing outstanding customer service. Ability to work in a collaborative manner with all personnel to ensure tasks are completed timely. Required to have excellent organizational skills and the ability to multi-task and adjust priorities as necessary in order to meet deadlines. Ability to handle confidential information in a professional and respectful manner. Demonstrates a “can-do” attitude by being self-driven, personable, and dependable. Respectful and appropriate verbal and non-verbal communication style to express ideas, thoughts, and feelings to everyone while performing for/or representing the Company. Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy. Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness Ability to adapt to changes in the work environment, manages competing demands, and is able to multi-task and deal with frequent changes, delays, or unexpected events. Computer proficiency, including ability to use e-mail, Microsoft Word and Excel, PDFs, internet browsers, etc. Provide technical assistance to erect, climb, dismantle and perform maintenance and repairs to cranes and personnel/material hoists in district region and other locations as required. Ability to read and interpret technical documents, including manufacturer’s published instructions, parts and equipment specifications, catalogs, manuals, etc. Ability to read electrical schematics. Knowledge of electrical and mechanical hoist and crane systems. Ability to service motor controls and diagnose electrical problems. Proper loading of equipment on trucks for transporting equipment from jobsites. Ability and willingness to assist District Service Manager and Shop/Yard Foreman with maintenance and repair of cranes and hoists when not assigned to a jobsite. Ensure the maintenance and preventative maintenance is performed on all assigned tools. Ensure all assigned lifting equipment is inspected and maintained in a safe operating condition. Following of all Company safety rules, policies, and procedures at all times, including proper usage of Company-supplied PPE as required, including hard hats, safety glasses, body harnesses, arc flash, etc. Ability to represent the Company in a professional manner, which includes wearing of Company supplied MEC Branded shirts or FR uniforms, and proper maintenance of Company vehicles, tools, and equipment. Understanding and compliance with Company policies, OSHA, Applicable ASME B30 safety standards, State and local specific safety regulations, and site-specific safety plans as they apply to crane and hoist erection, dismantle, climbing, maintenance and repair. Notifies the District Service Manager or, if unavailable, the Corporate Safety Director, Corporate Service Manager or Vice President of Operations of unsafe conditions and/or practices. Complying with safety regulations, standards and Company policies. Responsible for timely completion and submission of required paper work and reports to the Corporate office. Safeguard tools and equipment belonging to the Company. Ability to lift 50 pounds. Ability to work at heights as required Ability and willingness to work extra hours, including overtime and on-call availability, according to business needs. Performance of other duties as assigned by District Service Manager or Field Service Manager.