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The Certified Phlebotomy Technician I primarily performs skin puncture or venipuncture on patients of all ages for the purpose of obtaining a blood specimen for analysis in the clinical laboratory and is under the supervision of Laboratory Director / Manager / Supervisor. The PT I performs various tasks including computer data entry, filing, telephone communication, and other clerical duties. They must possess adequate knowledge of the terminology of tests ordered in the laboratory and demonstrate good communication skills and telephone etiquette in greeting patients and other visitors in a polite and friendly manner. The role requires demonstrating proper phlebotomy technique and the use of equipment in collecting specimens from newborns to geriatric patients. Responsibilities also include processing microbiology, immunology, hematology, coagulation, urinalysis, chemistry, and blood bank specimens, as well as processing specimens for referral to reference laboratories. The technician is responsible for stocking routine supplies, maintaining cleanliness of storage areas, trays, centrifuges, refrigerators, freezers, and work areas, and processing or loading specimens on automated laboratory instrumentation in accordance with established policy and procedures. Additional tasks may include assisting in picking up samples at the hospital/OR, sorting out samples for analysis, inventory management, replenishing supplies, ordering supplies, mail pick up/delivery, faxing, answering phone calls, and product deliveries.