The Certified Phlebotomy Technician I primarily performs skin puncture or venipuncture on patients of all ages for the purpose of obtaining a blood specimen for analysis in the clinical laboratory and is under the supervision of Laboratory Director / Manager / Supervisor. The PT I performs various tasks including computer data entry, filing, telephone communication, and other clerical duties. They must possess adequate knowledge of the terminology of tests ordered in the laboratory and demonstrate good communication skills and telephone etiquette in greeting patients and other visitors in a polite and friendly manner. The role also involves demonstrating proper phlebotomy technique and the use of equipment in collecting specimens from newborns to geriatric patients, processing microbiology, immunology, hematology, coagulation, urinalysis, chemistry, and blood bank specimens, and maintaining cleanliness of storage areas and workspaces. Additional responsibilities may include assisting in picking up samples at the hospital, sorting samples for analysis, inventory management, and other tasks as assigned by the department manager/director.