CPS Relationship Manager

U.S. Bank • Minneapolis, MN

7d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Directly and through Account Representatives, manages all relationship management activities for a portfolio of commercial bankcard clients. Develops strategic client plans and executes on key initiatives that drive success for the client and the Corporate Payment Systems (CPS) business. Retains and grows spend volume and revenue of existing customer relationships. Maintains and deepens strong relationships at multiple levels of the client's organization. Monitors and enhances the profitability of all assigned relationships. Maintains excellent client satisfaction levels, competitor awareness and deploys necessary response to risk.

Requirements

• Bachelor's degree, or equivalent work experience
• Seven to ten years of relationship management experience

Nice To Haves

• Strong sales, relationship management and business development abilities
• Extensive knowledge of CPS products and services
• Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
• Strong analytical and problem-solving skills
• Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
• Well-developed written communication and verbal presentation skills

Responsibilities

• Managing the non-credit risk for customer portfolio and cross-sales of Payments products to existing customers
• Providing consultative advice to customers, growing portfolios through various program optimization activities and making referrals
• Building strong partnerships and alignment with internal stakeholders

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees