CPQ Operational Process Specialist – Engineering & Manufacturing

Ermco • Dyersburg, TN

2d • Hybrid

About The Position

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tennessee, ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America. With a commitment to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future. ERMCO-ECI is seeking an CPQ Operational Process Specialist with an engineering and manufacturing background, skilled in maintaining a CPQ product development tool (Infor LN preferred) used to produce Bill-of-Material for distribution transformers and components serving electric utilities. This role focuses on analyzing engineering & manufacturing processes and applying CPQ functionality to ensure seamless integration within the manufacturing plant. The ideal candidate combines the above expertise with strong critical thinking skills, thrives in a collaborative environment, and is driven to improve manufacturing workflow efficiency, accuracy, and quality. This position can be hybrid in Dyersburg, TN or Athens, GA.

Requirements

• Bachelor’s degree in Engineering, Manufacturing Engineering, Mechatronics, Business/Information Systems, or related field
• 2+ years’ experience managing a CPQ functionality across Engineering & Manufacturing, with preference for Infor LN (other ERP systems such as SAP, Oracle, or Microsoft Dynamics also considered).
• Strong understanding of building functional CPQ models for manufactured products.
• Ability to interpret engineering and manufacturing requirements to define CPQ/ERP functionality that aligns with and supports business processes.
• Experience with ERP reporting and analysis tools.
• Strong problem-solving and analytical abilities with a continuous improvement mindset.
• Excellent communication and collaboration skills, with the ability to work across departments and training end-users.
• Adaptability and eagerness to grow alongside an ever-evolving product development team.

Responsibilities

• CPQ System Utilization Work with IT to align CPQ functionality with operational needs in engineering and manufacturing such as: Workflows, work instructions, routings Component part numbering and documentation Product configuration & documentation Change management & deviations Ownership of CPQ implementation through all phases of development Design, develop, and configure internal CPQ system to meet business needs Collaborate with various business stakeholders (manufacturing/supply chain/sales) to gather requirements and translate them into technical specifications Provide technical support to downstream teams utilizing internally maintained CPQ tools Support data integrity, reporting, and analytics to improve decision-making within the engineering and manufacturing teams.
• ERP System Enablement & Support Provide end-user support and training to engineering and manufacturing associates to ensure adoption and effective use of relevant ERP tools. Participate in testing and validation of ERP changes impacting engineering and manufacturing to ensure accuracy, usability, and reliability. Collaborate with IT to review and advise on upgrades, new modules, and enhancements impacting engineering and manufacturing.
• Collaboration & Integration Build strong partnerships with Sales and the engineering & manufacturing end users, acting as the liaison between these teams. Support ERP integration with existing/new Engineering & Manufacturing infrastructure. Collaborate Enterprise wide to ensure CPQ/ERP deliverables align with organizational goals and deliver measurable impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level