CPI Manager

Janus Henderson Investors • Denver, CO

11d • $80,000 - $100,000 • Hybrid

About The Position

Partner with the Product team on new products/lines of business. Ensure understanding of operational requirements to facilitate setup with internal/external partners.
Facilitate various product launches - ETFs, ’40 Act mutual funds, Private Funds, commingled pools, CIT (Collective Investment Trust), Retail Managed Accounts, etc.
Facilitate subsequent changes (fund mergers, fund restructurings, etc.) or closures of such products
Collaborate with our Institutional Sales and Client Relations teams and engage directly with Institutional Clients to provide best-in-class client experience throughout the onboarding process, client life cycle events and/or changes, and offboarding process.
Project manage complex client transactions, including new account onboarding, in-kind transfers, closures and alterations to existing client mandates across the client lifecycle. Specific project management duties include detailed planning, status tracking, monitoring and reporting, stakeholder communication, chairing meetings, resolving issues, etc.
Build relationships internally to successfully understand and have a view into sales pipelines as well as understand partner business processes and how they impact onboarding
Develop the strategy for managing timelines for concurrent projects with multiple deliverables with the business sponsor, client, and other internal/external partners
Manage and coordinate various project work streams with partners from across the organization (Legal, Compliance, Investment Team, Sales and Client Relations, etc.) and be ultimately responsible for the successful delivery of sophisticated account onboardings and client changes
Lead external parties (outsourced service providers, custodians, transition managers, etc.) through management of various client account events. Ensure events are processed successfully within agreed upon timelines.
Serve as main point of contact within the organization for global system used internally to facilitate client account onboarding and subsequent events as well as product launches
Manage team inbox in providing timely resolution to ad-hoc internal and external inquiries related to various lines of business.
Work with external vendors to outline product structures, establish costs and facilitate product launches
Facilitate selection and ongoing due diligence of vendors for private fund suite
Ensure a strong control environment exists around department processes
Build and maintain department procedures and documentation
Carry out other duties as assigned

Requirements

• Bachelor’s Degree in Accounting/Finance and/or equivalent relevant industry experience
• Five plus years mutual fund/financial services operational experience required
• Operational knowledge of requirements and the process for onboarding, offboarding and making changes for investment management clients across business segments (Institutional, Product Development, and Retail SMA businesses)
• Solid understanding of Investment Operations. Middle Office and/or Back Office experience is preferred.
• Experience reviewing Investment Management Agreements (IMAs) or similar agreements
• Ability to simultaneously partner and facilitate cross-functional collaboration with a variety of business partners – Sales, Investment Team, Client Relationship Managers, Legal, Compliance, etc.
• Familiarity with various account structures and legal documentation required to establish new accounts
• Extensive knowledge of investment strategies and markets (fixed income, alternatives, asset allocation, currency hedging, etc.). Additionally, have knowledge of various security types (derivatives, forwards, etc.), operational components and agreements necessary to trade in such instruments
• Detailed understanding of the trading process and the impact of account events that affect that process (e.g. transfer in-kind, mergers, new fund seeding, etc.)
• The ability to learn concepts and principles and apply them critically across a wide variety of scenarios in a fast-paced environment
• Ability to resolve complex problems positively and professionally

Nice To Haves

• Excellent interpersonal, decision making and analytical abilities
• Ability to balance multiple large-scale projects with various inputs and changing requirements
• Strong oral and written communication skills, including experience crafting and delivering presentations to senior management and larger audiences
• Ability to work independently as well as in a team environment

Responsibilities

• Partner with the Product team on new products/lines of business.
• Ensure understanding of operational requirements to facilitate setup with internal/external partners.
• Facilitate various product launches - ETFs, ’40 Act mutual funds, Private Funds, commingled pools, CIT (Collective Investment Trust), Retail Managed Accounts, etc.
• Facilitate subsequent changes (fund mergers, fund restructurings, etc.) or closures of such products
• Collaborate with our Institutional Sales and Client Relations teams and engage directly with Institutional Clients to provide best-in-class client experience throughout the onboarding process, client life cycle events and/or changes, and offboarding process.
• Project manage complex client transactions, including new account onboarding, in-kind transfers, closures and alterations to existing client mandates across the client lifecycle.
• Build relationships internally to successfully understand and have a view into sales pipelines as well as understand partner business processes and how they impact onboarding
• Develop the strategy for managing timelines for concurrent projects with multiple deliverables with the business sponsor, client, and other internal/external partners
• Manage and coordinate various project work streams with partners from across the organization (Legal, Compliance, Investment Team, Sales and Client Relations, etc.) and be ultimately responsible for the successful delivery of sophisticated account onboardings and client changes
• Lead external parties (outsourced service providers, custodians, transition managers, etc.) through management of various client account events.
• Serve as main point of contact within the organization for global system used internally to facilitate client account onboarding and subsequent events as well as product launches
• Manage team inbox in providing timely resolution to ad-hoc internal and external inquiries related to various lines of business.
• Work with external vendors to outline product structures, establish costs and facilitate product launches
• Facilitate selection and ongoing due diligence of vendors for private fund suite
• Ensure a strong control environment exists around department processes
• Build and maintain department procedures and documentation
• Carry out other duties as assigned

Benefits

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• Discounted membership to ClassPass and other health and well-being benefits
• Unique employee events and programs including a 14er challenge
• Complimentary beverages, snacks and all employee Happy Hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees