Courts Security Manager

Pima County

About The Position

Oversee all security operations and emergency protocols for Pima County Superior Court, ensuring the safety of judges, staff, legal professionals, and visitors across Superior Court, Juvenile Court, and Consolidated Justice Court facilities. Provide daily leadership and supervision of security personnel and activities at seven court locations. Design, implement, and maintain procedures for facility access, courtroom safety, and emergency evacuations. Hiring Range: $68,931.00 to $75,816.00 This is a classified position that reports to the Director, Court Security. The incumbent performs work under general supervision and will manage security programs and services provided by court security officers and assigned county security staff. Important Notice Regarding Multiple Applications: Once a candidate formally accepts a job offer with Superior Court, Juvenile Court, or Justice Court (Tucson and Ajo), all other active applications they may have submitted for different roles within these courts will be deactivated. This ensures clarity in our hiring process and allows us to focus on onboarding and supporting the candidate in their new role. We appreciate your interest in joining our team.

Requirements

A High School diploma or GED equivalent, and four years of experience in law enforcement as a certified peace officer, or court security experience; and a minimum of one year in a supervisory capacity or two years' experience in a lead capacity directing and the work activities of other employees.
OR any equivalent combination of experience, training, and/or education approved by Human Resources.
Must have knowledge of the principles and practices of law enforcement techniques, investigative procedures, local law enforcement rules and jurisdictions, security principles and methods.
Must have knowledge of the usage of security equipment, courtroom procedures, and the principles and practices of building evacuation.
Must have knowledge of the principles and practices of supervision and performance management.
Must have the skills to prioritize and coordinate multiple tasks, projects and demands, work within deadlines to complete projects and assignments, and identify effective resolutions to incidents.
Must have skills to read, interpret and apply relevant city, county, state and federal statutes, rules, ordinances, codes, administrative orders, and other relevant directives.
Must have skills to establish and maintain effective working relations with co-workers, County employees, representatives from governmental agencies, the general public, and individuals who have business with Pima County Superior Court.
Must have skills to operate a personal computer using Microsoft Office and some specialized software applications.
Must have the ability to communicate effectively with judges, court employees, law enforcement employees, county security, visitors to the court, and the general public.
Have a Class 2 or Category D Arizona driver’s license at the time of appointment.
Within six months from the date of appointment the incumbent must acquire a first aid and cardio-pulmonary resuscitation (CPR) certification.
The incumbent may maintain a firearms qualification in accordance with Pima Superior Court policies and procedures.
The incumbent may also be required to maintain certification to wear personal protective equipment, an approved firearm, and defensive weapons.
Typically performs duties indoors and may lift materials and/or equipment 20 lbs or less.
Must be able to react, at times physically, to emergency situations swiftly and effectively.
Must be able to patrol the entire building, elevators, and parking facility on a random, but regular basis.
Will travel between various court facilities.

Responsibilities

Manages the court’s safety and security services and directs a staff of armed court security officers.
Supervises assigned contract security staff, which include officer and sergeant level officers.
Coordinates the security services of county security staff in the high traffic first floor area of the assigned court entrances and exists.
Responds to and resolves visitor and security incidents and complaints.
Assists divisions with the development of strong safety and security procedures for entrance and exit to court locations, such as conciliation court and adult probation facilities.
Manages the court’s surveillance system that monitors the entrance and exit of patrons to court, courtrooms, judicial hallways and offices.
Enforces rules and regulations pertaining to the proper or improper flow of traffic and the authorized travel of individuals.
Manages security-related investigations within the court system and coordinates all judicial security matters, including conducting threat assessments and evaluating potential risks to judicial personnel and facilities.
Develops procedures for court security officers to follow for acceptable and non-acceptable high and low value property items to enter court facilities.
Resolves incidences and complaints by investigating, identifying resolutions, discussing options with management, and implementing effective resolutions.
Participates in the recruitment and selection processes to hire, promote, and retain a productive staff of court security employees.
Performs occasional reviews of operational and procedural policies, procedures and protocols, may identify necessary modifications, implement those changes and monitor work activity to determine the accuracy of changes and compliance.
Develops curriculum and materials to provide training to new court security staff on building security procedures, and emergency evacuations.
Provides training to volunteer emergency coordinators on evacuation procedures and meeting locations.
Ensures that the court security officer staff receives the appropriate training to maintain certifications in firearms, first aid, CPR, and COJET.
Maintains all training files for armed personnel to include all required certifications and general orders.
Identifies employee goals with employees, monitors and evaluates their performance, conducts performance appraisals, and addresses performance issues and/or adherence to court policies and procedures.
Prepares and verifies time and attendance, logging absences and vacation time.
Collects statistics and prepares monthly reports regarding traffic and security incidents in the court buildings.
Reviews background investigations on prospective new court personnel and recommends the approval/denial of employment or the offer of work to contractors to perform work in court facilities.
Serves as liaison between the superior court and law enforcement agencies, including private security firms regarding court personnel and public safety within the court facilities.
Monitors the efficiency of security services provided by contracted security personnel within court facilities.
Manages the acquisition of various security monitoring equipment and coordinates the movement of security equipment to optimize maximum usage.
Participates in and supports local and statewide committees, within the scope of assigned duties.
Recommends, coordinates and implements corrective action to improve building security.
Manages and oversees security scheduling of daily court arraignments.
Participates in confidential investigations related to court personnel and/or other matters as directed.
Designs, drafts, and posts evacuation plans and coordinates emergency evacuations.
May operate Pima County vehicles when necessary.
Monitors the building and all elevators and notifies appropriate parties when issues arise.
Performs special projects as requested by the Director, Court Security and/or Court Administrator.

Benefits

Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction.
As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee.
Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community.
One of the key advantages of working for Pima County is its comprehensive benefits package.
Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
Furthermore, Pima County takes pride in fostering a culture of continuous learning and development.
Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.
By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future.
Pima County is not just an employer; it's a community that values its employees, encourages their growth, and invests in their success.