Courtesy Patrol Supervisor - Portofino

Premier Island Management Group • Pensacola Beach, FL

2d • $19

About The Position

To supervise the Courtesy Patrol staff as per company and supervisor guidelines.

Requirements

• High School Diploma
• customer service experience preferred
• conflict resolution
• supervisory skills
• leadership skills
• report writing
• training
• coaching
• mentoring
• enforce property rules, regulations, and safety concerns
• manage scheduling
• shift coverage
• document violations and operational concerns
• communication
• Knowledge of spreadsheets and word processing required.
• Ability to read, analyze, and interpret general business information.
• Ability to organize and write reports and business correspondence. Ability to effectively present information and respond to questions from managers and the general public.
• Ability to work with mathematical concepts such as statistical and budget information. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems. Ability to interpret a variety of instructions when furnished in written, oral, or schedule form.
• CPR/AED training certificate or the ability to obtain one within a reasonable time. (Offered)
• Valid Florida Driver’s License
• Ability to work with minimum supervision and a high degree of autonomy.

Nice To Haves

• Customer service experience preferred.
• Supervisory experience preferred.

Responsibilities

• Initial Interview of applicants
• Training of new employees
• Supervise Courtesy Patrol staff
• Respond to supervisory calls for service.
• Keep resort Management staff informed of issues
• Recommend promotions and terminations
• Keep time reports current
• Order, request department supplies
• Complete schedules
• Coordinate with local Law Enforcement for off-duty officers to augment security staff during certain holidays or emergencies.
• Complete assignments that are directed by the General Manager and/or the Director of the HOA and Managers.
• Participate in Hurricane Action Plan preparation and post-storm duties

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees