Courtesy Patrol Attendant

Premier Island Management Group • Pensacola Beach, FL

6d • $15

About The Position

To provide access control for the property and to respond to calls for service.

Requirements

• High School Diploma preferred, but not mandatory.
• Customer service experience preferred.
• Knowledge of spreadsheets and word processing is required.
• Ability to use discretion with owners and guests as it pertains to rule enforcement.
• Ability to organize and write reports.
• Ability to effectively present information and respond to questions from managers and the public.
• Ability to work within a set framework as it pertains to Courtesy Patrol.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems.
• Ability to interpret a variety of instructions when furnished in written, oral, or schedule form.
• CPR Certification
• Valid Florida Driver’s License
• Must be 21 years old and possess the ability to work with minimum supervision and a high degree of autonomy by adhering to the company MVV’s and the SOPs when making decisions.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Greet owners and guests at the front gate
• Check amenity cards and issue parking passes
• Respond to calls for service
• Watch for violations of the HOA Rules and Regulations and remind guests and owners as needed.
• Collect information for and prepare reports in a timely manner
• Patrol the property, watching for criminal activity and safety issues
• Keep the Courtesy Patrol Manager informed of all emergencies or exigent circumstances
• Complete assignments given by the Courtesy Patrol Manager, Director of the HOA, or the General Manager
• Participate in the Hurricane Action Plan preparation and post-storm duties
• Keeping all daily logs up to date.
• Keeping the RFID Book up to date.
• To provide a safe working environment for all employees.
• To be responsible to company managers and owners for the enforcement of HOA Rules and Regulations and to provide access control.
• Operation of the property-wide camera system and the gate arm system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED