Courtesy Clerk

Harmons•Roy, UT

1d•$14 - $14•Onsite

About The Position

GENERAL PURPOSE: The purpose of this position is to provide exceptional customer service to all Harmons’ customers. This person will be bagging groceries, assisting customers with ice and rock salt, assisting customers out to their vehicles and loading their groceries into their cars, handling “go backs” for the front end, performing basic custodial duties, and cleaning check stands. ESSENTIAL DUTIES & RESPONSIBILITIES: Follows established departmental and store policies and procedures Ensures customers’ groceries are bagged as efficiently as possible and according to each customer’s individual needs Responsible for cleaning check stands and stocking them with paper, plastic, and reusable bags Ensures the store is cleaned daily and meets the company standards for appearance Delivers excellent customer service to all customers Performs general custodial duties throughout the store including cleaning restrooms, spills, shelves, displays, and employee areas Handles “go backs” for the front end Assist customers out of the store and loads groceries into the customers vehicles Retrieves carts from outside Assists customers with ice, rock salt, and propane Gathers carts from outside and bring them into the store Completes assigned tasks efficiently and in a timely manner Sets a professional and positive example to others Assists as needed to ensure the success of the store as a whole MARGINIAL DUTIES & RESPONSIBILITIES: Performs other job-related duties as assigned. NATURE OF WORK CONTACTS: Consistent and daily interaction with store associates Consistent and daily interaction with customers

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Basic math skills
Understanding of proper bagging technique
Must enjoy working with and handling grocery products
Should have a passion for customer service
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and diverse groups of people
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Ability to work weekends, evenings, and holidays

Responsibilities

Follows established departmental and store policies and procedures
Ensures customers’ groceries are bagged as efficiently as possible and according to each customer’s individual needs
Responsible for cleaning check stands and stocking them with paper, plastic, and reusable bags
Ensures the store is cleaned daily and meets the company standards for appearance
Delivers excellent customer service to all customers
Performs general custodial duties throughout the store including cleaning restrooms, spills, shelves, displays, and employee areas
Handles “go backs” for the front end
Assist customers out of the store and loads groceries into the customers vehicles
Retrieves carts from outside
Assists customers with ice, rock salt, and propane
Gathers carts from outside and bring them into the store
Completes assigned tasks efficiently and in a timely manner
Sets a professional and positive example to others
Assists as needed to ensure the success of the store as a whole
Performs other job-related duties as assigned
Consistent and daily interaction with store associates
Consistent and daily interaction with customers