Courtesy Clerk

Balls Foods•Overland Park, KS

13h•Onsite

About The Position

We are looking for a dependable, guest-focused Courtesy Clerk to join our team at Hen House. In this role, you'll help create a smooth, convenient, and welcoming shopping experience by supporting front-end operations, assisting guests with their purchases, and keeping the store clean, safe, and organized. At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots. This is a great fit for someone who enjoys staying active, working with people, and taking pride in keeping the store running smoothly while delivering helpful, attentive service.

Requirements

High school diploma, GED, or equivalent work experience
Ability to work a flexible schedule, including evenings, weekends, and holidays

Nice To Haves

Experience in grocery, retail, or customer service environments

Responsibilities

Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
Assist guests with bagging groceries and offer carryout service to enhance convenience and satisfaction
Retrieve shopping carts from the parking lot and maintain a safe, clean, and organized exterior area
Help keep store entrances, checkout areas, and common spaces clean, clear, and welcoming
Support front-end operations by assisting cashiers and responding to guest needs promptly
Stock, rotate, and face products as needed to support store presentation and product availability
Maintain a clean, organized, and safe work environment throughout the store
Follow all workplace safety, sanitation, and company standards
Develop basic knowledge of store products, locations, and services to better assist guests
Monitor store conditions and report any safety, cleanliness, or product concerns to leadership
Communicate clearly and respectfully with teammates and leadership to support efficient operations
Collaborate across departments to support overall store performance and guest satisfaction
Adhere to all company policies and procedures, including attendance, conduct, and dress code standards
Support loss prevention efforts by staying alert and following proper procedures
Participate in required trainings and continuous learning opportunities
Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments
Other job duties as assigned