courtesy clerk

Brookshire Grocery CompanyVan, TX
Onsite

About The Position

Brookshire Grocery Company (BGC), based in Tyler, Texas, is a family-owned retail grocery business operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma under five banners: Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's. BGC aims to create a supportive workplace where contributions are celebrated, and growth opportunities are abundant, whether launching a career or leveling up. The company offers comprehensive wellness benefits, paid time off, a 401(k) plan with company contributions, employee discounts, scholarships, educational support, and access to an outdoor recreation area. The Courtesy Clerk position maintains acceptable store conditions according to Company standards, engages with customers, bags and transports groceries, locates products, and conducts price verifications. This role involves various customer service duties while ensuring a safe and sanitary shopping environment.

Requirements

  • Ability to remain courteous with customers at all times.
  • Ability to effectively communicate (in written and verbal form) with customers and partners.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
  • Must report any potential hazards that cannot be immediately remedied to a supervisor.
  • Typically involves on-the-job training.
  • Minimum of 16 years of age required.
  • Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Responsibilities

  • Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
  • Collects shopping carts and stores them in the cart corral.
  • Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
  • Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
  • Promotes product sales through active customer engagement.
  • Takes precaution when handling objects to avoid damage to products, property, etc.
  • Follows Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
  • Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
  • Complies with all Company policies and procedures.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off to relax, recharge, and enjoy life.
  • 401(k) plan to help you build a solid future that the Company contributes to.
  • Exclusive employee discounts on the things you need most.
  • Scholarships and educational support to fuel your growth.
  • Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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