Front End - Courtesy Clerk
About The Position
The Courtesy Clerk's primary job function is to provide service that exceeds the expectations of customers by performing the following duties (other duties may be assigned): Packages and handles customers' groceries according to their preference - paper, or reusable bag. Offers/assists Customers with carry-out service. Knows the location of products and can easily obtain them when needed. Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers. Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot, and any other areas where needed. Returns unwanted or misplaced merchandise to the proper location. Keeps the front end supplied with all sizes of bags, paper towels, and authorized cleaning supplies. Maintains displays, candy racks, and stock shelves at the front end. Customer Service Courtesy clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Courtesy clerks are expected to have a positive "can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace.
Requirements
- No prior experience or training.
- A work permit is required for employees under the age of 18.
Responsibilities
- Packages and handles customers' groceries according to their preference - paper, or reusable bag.
- Offers/assists Customers with carry-out service.
- Knows the location of products and can easily obtain them when needed.
- Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
- Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot, and any other areas where needed.
- Returns unwanted or misplaced merchandise to the proper location.
- Keeps the front end supplied with all sizes of bags, paper towels, and authorized cleaning supplies.
- Maintains displays, candy racks, and stock shelves at the front end.
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What This Job Offers
Career Level
Entry Level
Industry
Food and Beverage Retailers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
