Courtesy Clerk Seasonal - Reenders Express

Manitoba Liquor & Lotteries Corporation • Winnipeg, MO

266d • $18

About The Position

The Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock, providing product information, and performing security and housekeeping duties to ensure a positive customer experience. Reporting to the Store Manager, the role involves acknowledging and greeting customers, assisting them according to established criteria, and ensuring compliance with applicable legislation.

Requirements

• Grade 12 (completed) preferred.
• Basic knowledge of cash handling, customer service, and computer skills.
• Basic mathematical skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Ability to perform the essential physical requirements of the position.

Nice To Haves

• A minimum of six months experience in a customer service-related industry is an asset.
• Certificate in Marketing, Sales or Business Administration is an asset.

Responsibilities

• Acknowledge and greet customers.
• Approach and offer assistance to customers, providing a positive customer experience.
• Use Point-of-Sale and inventory computer systems to accurately complete sales transactions and returns.
• Process customer payment using debit, credit card, gift cards, and cash.
• Ensure accurate and secure handling and processing of cash and credit/debit slips.
• Package orders using appropriate resources.
• Provide carry-out service if appropriate, ensuring shopping carts are not taken out of the store.
• Provide Controlled Entry door coverage as required.
• Answer phone using established protocols.
• Unload pallets and move products to shelf locations or designated warehouse spots.
• Stock shelves, beer racks, cold boxes, and displays, ensuring stock is rotated and in saleable condition.
• Refuse service to minors, intoxicated persons, and second party purchases.
• Handle Manitoba Liquor & Lotteries assets according to policy and procedure.
• Support and comply with policies, procedures, practices and Corporate Responsibility commitments.
• Perform routine maintenance and cleaning of the sales floor area and cashier stations.
• Maintain cleanliness/sanitization of work areas and customer contact points.
• Clean up breakage and dispose as per procedure.
• Return carts, baskets, tables, and other equipment to proper spots.
• Remove excess cardboard, boxes, garbage, etc.
• Perform other related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED