Courtesy Clerk (Part Time)

Hy-Vee • Springfield, MO

99d

About The Position

At Hy-Vee our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Courtesy Clerk provides prompt, efficient and friendly customer service, packages purchases, and assists customers with delivery to their mode of transportation.

Requirements

• Must have the ability to carry out detailed but uninvolved written or verbal instructions.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Must be able to understand and follow verbal or demonstrated instructions.
• No education or experience requirements.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items.
• Makes note of and passes along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Packages purchases and cleans various areas of the store including registers, restrooms, and break room.
• Assists customers in transporting purchases to their mode of transportation.
• Helps train new courtesy clerks.
• Checks prices on products and pulls product forward on shelf.
• Cleans can redemption area and empties the recycle bins, where applicable.
• Stocks, faces, rotates merchandise, cleans shelves, and understands shelf tags.
• Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed