Courtesy Clerk/Grocery Bagger

Kroger • Oceanside, CA

175d

About The Position

As a Courtesy Clerk/Grocery Bagger at Ralphs, you will play a vital role in creating an outstanding customer experience through exceptional service. Your responsibilities will include bagging groceries at checkout, assisting customers with loading bags into their cars, and maintaining a clean and safe environment that encourages customers to return. You will also demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. This position is part of a larger team dedicated to feeding the human spirit and providing a welcoming atmosphere for all customers.

Requirements

• Customer service skills
• Effective communication skills

Nice To Haves

• Retail experience is preferred but not necessary

Responsibilities

• Bag groceries at checkout for customers, striving for at least five items per bag while ensuring items are not damaged.
• Assist in removing customer's merchandise from the bottom of the bascart for checkout.
• Offer to help customers with loading bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts to return them to designated areas.
• Clean spills and collect trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying management of any repairs needed.
• Create a welcoming environment for customers by answering questions regarding products.
• Adhere to all local, state, and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable and nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Provide support and assistance to minors, individuals with special needs, and older adults.

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
• Emotional and financial support through Employee Assistance Program and financial coaching.
• Valuable associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees