Courtesy Clerk/Grocery Bagger

About the position

As a Courtesy Clerk/Grocery Bagger, you will play a vital role in creating an outstanding customer experience through exceptional service. Your responsibilities will include bagging groceries at checkout, assisting customers with their purchases, and maintaining a clean and safe environment that encourages customers to return. You will embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. This position offers a fresh opportunity to be part of the Kroger family, where people matter and your potential is unlimited.

Responsibilities

• Bag groceries at checkout for customers, striving for at least five items in each bag while ensuring that contents are not damaged.
• Assist in removing customer's merchandise from the bottom of the bascart for checkout.
• Offer to help customers with loading bags into their car.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts to return them to designated areas.
• Clean spills, collect and pick up trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Adhere to all local, state, and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Requirements

• Customer service skills
• Effective communication skills

Nice-to-haves

• Retail experience is preferred but not necessary

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
• Emotional and financial support with free counseling through the Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.