Courtesy Clerk/Grocery Bagger

Kroger • Plain City, OH

172d

About The Position

The Courtesy Clerk/Grocery Bagger plays a vital role in creating an outstanding customer experience through exceptional service. This position is responsible for bagging groceries at checkout, ensuring that items are handled with care and that customers feel welcomed and appreciated. The role also involves maintaining a safe and clean environment that encourages customers to return, while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

• Customer service skills
• Effective communication skills

Nice To Haves

• Retail experience is preferred but not necessary

Responsibilities

• Bag groceries at checkout for customers, striving for at least five items per bag while ensuring items are not damaged.
• Assist in removing customer's merchandise from the bottom of the bascart for checkout.
• Help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts to return them to designated areas.
• Clean spills, collect trash inside the store and parking lot, and clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues to notify store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state, and federal laws, and company guidelines.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed