Court Operations Clerk (Records/Support Clerk)

State of Oregon • Medford, OR

22h

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

The Jackson County Circuit Court in Medford, Oregon, is hiring a part-time, limited-duration Records/Support Clerk (Court Operations Clerk). In this role, you will retrieve records, documents, and files in various formats, such as electronic and hard copies, microfilm, and microfiche, to respond to customer questions and fulfill records and research requests. You will scan documents into the electronic case management file and verify the image quality. You will also make and certify copies, including calculating the related fees and processing credit card transactions. You will answer questions about cases and procedures from the public, attorneys, agencies, and court staff. You will help customers access our law library resources and use the public computers. The support you provide will be in person at the Legal Resource Center desk, over the phone, through fax, and in writing. You will spend part of your time helping the information technology team with logistics, basic IT duties, scanning documents, answering calls, and routing messages. You may also provide coverage for the Mailroom Clerk, which includes processing and routing incoming mail and faxes, and collecting outgoing mail. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• The qualified candidate must have a high school diploma or equivalent.
• At least one (1) year of responsible clerical experience in a moderately complex office or business setting.
• OR Any combination of education and experience equivalent to one (1) year of experience that typically supports the knowledge, skills, and abilities for the position.

Responsibilities

• Retrieve records, documents, and files in various formats, such as electronic and hard copies, microfilm, and microfiche, to respond to customer questions and fulfill records and research requests.
• Scan documents into the electronic case management file and verify the image quality.
• Make and certify copies, including calculating the related fees and processing credit card transactions.
• Answer questions about cases and procedures from the public, attorneys, agencies, and court staff.
• Help customers access our law library resources and use the public computers.
• Provide support in person at the Legal Resource Center desk, over the phone, through fax, and in writing.
• Help the information technology team with logistics, basic IT duties, scanning documents, answering calls, and routing messages.
• Provide coverage for the Mailroom Clerk, which includes processing and routing incoming mail and faxes, and collecting outgoing mail.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• We pay up to 99% of medical insurance premiums for part-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• In this job profile, we offer candidates new to OJD up to the second step of the salary range, depending on experience.
• You are potentially eligible for a 5% annual increase.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED