Court Operations Associate (High-Volume Case Processing Clerk)

State of Oregon

3d • Onsite

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

The Multnomah County Circuit Court is hiring a High-Volume Case Processing Clerk (Court Operations Associate). In this role… You will work with a variety of case types, including landlord tenant, criminal, and small claims. You will accept and record documents filed with the court in each of these case types. This will include checking for accuracy and completeness; preparing, recording, processing motions, orders, and judgments for the court; as well as scheduling or organizing court appearances. These duties are performed daily within strict timelines. You will review complex case files for upcoming proceedings, prepare necessary forms, and perform data entry using the court’s electronic system. You will also coordinate with judges, litigants, and attorneys in using the court system and inform them of court procedures and policies. Lastly, you will be expected to answer telephone inquiries and correspondence related to court procedure and case status. Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by our work and mission.

Requirements

• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Possession of a high school diploma or GED, or equivalent life or work experience.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Skill performing a variety of clerical or administrative support tasks with strict deadlines in a fast-paced business or professional setting.
• Proficiency providing customer service to a variety of individuals in challenging circumstances.
• Skill explaining processes, procedures, or policies.
• Experience identifying and safeguarding confidential information and materials.
• Work in a high-volume, fast-paced environment with regular interruptions and other distractions.
• Proficient, regular, and recent use of computers and software programs to access and input information and to complete a variety of tasks.
• Skill meeting deadlines despite frequent interruption.
• Skill responding tactfully and professionally to customers or clients who are facing challenging life circumstances or stressful situations.
• Skill reviewing documents for accuracy, content, grammar, and punctuation.

Responsibilities

• Accept and record documents filed with the court
• Check documents for accuracy and completeness
• Prepare, record, process motions, orders, and judgments for the court
• Schedule or organize court appearances
• Review complex case files for upcoming proceedings
• Prepare necessary forms
• Perform data entry using the court’s electronic system
• Coordinate with judges, litigants, and attorneys in using the court system
• Inform judges, litigants, and attorneys of court procedures and policies
• Answer telephone inquiries and correspondence related to court procedure and case status

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• The hourly equivalent for this position is $26.19 - $40.63. [OR the annual salary for this position is $54,464 - $84,501.]
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• You are potentially eligible for a 5% annual increase.
• OJD is an eligible employer for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED