Court Navigator

Legal Services of North Florida • Pensacola, FL

7d • $34,000

About The Position

Legal Services of North Florida has an opening for a full-time (35 hours/week) Court Navigator. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Our work is supported by grant funding and allows us to handle about 9,000 civil legal cases in a year for low income and marginalized people and families. Court Navigators play a vital role in helping individuals who are representing themselves in court. They are trained non-attorneys who guide unrepresented litigants through the court process by offering procedural support, helping them prepare and organize documents, and ensuring they understand what to expect before, during, and after their court appearances. This position involves extensive client interaction and provides a unique opportunity to make a meaningful impact in the lives of people navigating complex legal systems on their own. Additional responsibilities include helping clients find and complete court forms, explaining courtroom roles and processes, directing individuals to appropriate court services such as interpreters, and assisting with referrals to community resources. Navigators do not provide legal advice or represent clients in court. Ideal candidates are strong communicators who are comfortable working in a fast-paced environment with individuals from diverse backgrounds. Ability to work independently and in a team environment is desired . Customer service, community outreach, or court experience is a plus. The role requires professionalism, attention to detail, and a genuine commitment to helping others through challenging circumstances. We especially encourage applicants with lived experience navigating the court system, as this perspective can help build trust and connection with the individuals we serve. However, such experience is not required to apply. Salary is negotiable, depending on experience. Applicants meeting the minimum qualifications can expect an entry level annual salary of $34,000 plus benefits.

Requirements

• A two-year or four-year degree in a relevant field such as human services, public administration, criminal justice, or legal studies
• Completion of a paralegal or legal assistant program
• Equivalent work experience involving community support, client advocacy, or assistance in a legal, court, or related professional setting may be substituted for the educational requirement on a year-for-year basis
• Applicants must complete Legal Services of North Florida online employment application and submit a resume to be considered for this position.

Nice To Haves

• Customer service, community outreach, or court experience
• Applicants with lived experience navigating the court system

Responsibilities

• Guide unrepresented litigants through the court process by offering procedural support
• Help clients prepare and organize documents
• Ensure clients understand what to expect before, during, and after their court appearances
• Help clients find and complete court forms
• Explain courtroom roles and processes
• Direct individuals to appropriate court services such as interpreters
• Assist with referrals to community resources

Benefits

• A four day (35 hour) work week
• Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year)
• 100% fully paid health insurance for employee & dependent children after 60 days of employment
• Employer paid life insurance policy of $25,000
• Employer contributes 6% to retirement/ 401K plan , after one year of full-time service
• Additional voluntary options of dental, vision, term life, disability, and other insurance coverages are also available.
• Flexible Work Plans including remote work options available after 6 months of employment
• Salary paid monthly by direct deposit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree