Court Liaison/Patient Advocate

UHS • North Charleston, SC

93d

About The Position

Position Summary: To process commitment papers with county probate courts and provide communication between the court and facility staff related to commitment issues; to complete filing, conduct data entry, conduct audits and reviews, and to provide other support and assistance to the department as needed. As patient advocate, will investigate, resolve and report grievances to leadership. Assist with gathering, processing, and entering data; as well as creating and maintaining records and reports. Will be available to address patient/family complaints and act as a liaison between the complainant and hospital administration staff. Conducts new employee orientation presenting topics as directed. Palmetto Lowcountry Behavioral Health, a subsidiary of UHS, is located on the beautiful Ashley River near Charleston, SC, Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders. At Palmetto Behavioral Health we are looking for exceptional people who share our mission of providing superior quality healthcare services and our culture of Service Excellence: treat everyone as a guest, demonstrate professionalism and excellence, practice teamwork.

Requirements

• Bachelors degree required
• Competency in Microsoft Word and Excel required
• BLS and CPI required, certification may be obtained during new hire orientation

Nice To Haves

• Experience in psychiatric setting is preferred
• Administrative Assistant experience also preferred

Responsibilities

• Process commitment papers with county probate courts
• Provide communication between the court and facility staff related to commitment issues
• Complete filing
• Conduct data entry
• Conduct audits and reviews
• Provide other support and assistance to the department as needed
• Investigate, resolve and report grievances to leadership
• Assist with gathering, processing, and entering data
• Create and maintain records and reports
• Address patient/family complaints
• Act as a liaison between the complainant and hospital administration staff
• Conduct new employee orientation presenting topics as directed

Benefits

• Tuition Assistance
• Career development opportunities across UHS and its 300+ locations!
• Diverse programming to expand your experience and energize your career
• HealthStream online learning catalogue with plenty of free CEU courses
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• We participate in the Dept of Health and Human Services Health Resources and Service Administration (HRSA) Substance Use Disorder Treatment and Recovery (STAR) Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees