Court Clerk II

City of Aurora•Lancaster, SC

5d•$23 - $28•Onsite

About The Position

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces The Court Clerk II performs independent, court specific, clerical/technical work in accordance with the procedures and policies of the courts including preparation, dissemination of legal documents, managing court files, heavy public contact with defendants, stakeholders, and the general public as it relates to judicial processes and procedures. The Court Clerk II performs customer service in person, or by telephone in accordance with rules of procedure, state statutes and city ordinances to support the operations of the Court Services division in the Municipal Court. This position reports to the Court Services’ Supervisors. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Requirements

High School Diploma or GED
At least two (2) years of clerical and filing experience including dealing with the public and handling telephone calls
At least two (2) years of heavy cash handling experience
Proficiency in Microsoft Office products
Knowledge of business English and math
Modern office practices and procedures
Court proceedings
Court and legal terminology
Confidentiality requirements regarding court records documents
Strong interpersonal and managerial skills
Skill in the use of windows-based programs
Strong customer service skills
Skill in checking information for accuracy and completeness and correcting errors
Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Handle sensitive situations with tact and diplomacy
Communicate effectively both orally and in writing
Creatively solve problems, negotiate and handle stressful situations in a positive manner
Ability to discern and apply differences between legal advice and explaining court processes
Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire

Nice To Haves

Court or law enforcement background preferred
NCIC / CCIC Certification may be required

Responsibilities

Provides excellent customer service and general information concerning the court to the public. May include interaction with Prosecution, Defendants, Witnesses, Jurors, and Defense Counsel
Maintains court record-keeping systems and data integrity that includes heavy data entry input, updating and filing of records and documents
Processes incoming juvenile and adult municipal and traffic filings, including new violations
Schedules upcoming court hearings in accordance with the court’s policies and procedures
Reviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and procedures
Provides heavy customer assistance including answering questions by phone and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computers
Explains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public by phone and in person
Receives, processes, and deposits a heavy volume of fines, fees, and related court/filing payments
Balances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs and payments received
Confirms all judicial orders are entered including warrant cancellations and Personal Recognizance bonds. Fines, costs, restitution amounts are verified for accuracy
Files are closed in accordance with Case Management procedures and Judicial orders
Answers multi-line phone system; screens calls, answers questions, and refers callers to appropriate personnel as necessary
Written and oral communication with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionals
Written and oral communication with clients and the public
Utilizes document imaging for case files
May handle CJIS related information
Performs other related duties as assigned

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Medical, Dental, and Vision Benefits
Paid time off
11 paid holidays
Rich benefits package with low employee costs
Generous paid-time-off program (Vacation, Sick and Personal leaves)
Retirement pension plan
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
On-site fitness center and wellness programs
Remote work opportunities