Court Clerk Assistant (Austin Municipal Court)

City of Austin•Austin, TX

1d•$24 - $27•Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Who are we? The Austin Municipal Court is the judicial branch of local government, the City of Austin. The court decides the lowest level criminal offenses in the state of Texas, including traffic, city ordinance, juvenile, and disabled parking. Court services are handled both onsite and online, or by telephone, email, and mail. Job Description: Purpose: Under general supervision, works in conjunction with other Court personnel, judges, and prosecutors to perform a wide variety of court case management functions. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Responds to customers regarding legal options to satisfy cases, including fines, trials or hearings, drivers safety, deferred dispositions, warrants, extensions, jail bond outs, posting of bonds, filing motions and others as appropriate to criminal and administrative case types. Updates case files in the Court's case management system as contact is made with customers, judges, prosecutors, defense attorneys, witnesses and others. Applies payments as appropriate, balances cash drawers, and prepares deposits of considerable amounts of money daily. Reviews financial information and applications to negotiate with customers to set-up payment plans to include weekly monitoring. Coordinates with prosecutors and police officers their availability to schedule hearings, trials and appearances on dockets. Prepares official court documents to prepare for court cases. Prepares cases for transfer to other courts as appropriate. Contacts defendants, prosecutors, defense attorneys, officers and others regarding court appearances and non-compliance issues. Researches names, addresses and telephone numbers of defendants using various databases to facilitate contact and case compliance. Assists judge in courtroom, monitors and attends to juror needs, coordinate courtroom activity (including maintaining order). Generates complaints (official charging instruments), prepares summons and subpoenas, and prepare paperwork such as defendants histories for use at appearance docket. Monitors cases for compliance, process cases in accordance with legal requirements, and prepares documentation for judges and prosecutors, including warrant of arrest. Compiles data/information, tracks and monitors for performance measures and/or reports; Investigates and recommends resolution of procedural and operational problems.

Requirements

Knowledge of appropriate laws, policy or procedures dependent on circumstances.
Knowledge of court proceedings.
Knowledge of city practices, policy and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Ability to handle hostile or difficult customers.
Ability to retain knowledge of historical laws and procedures.
Ability to perform basic mathematical calculations.
Ability to use document scanners and related software applications.
Ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy.
Ability to establish and maintain good working relationships with other City employees and the public.
Ability to exercise discretion in confidential matters.
Graduation from an accredited high school or equivalent plus four (4) years of related experience OR Associates degree plus two (2) years of related experience

Nice To Haves

Experience handling monetary transactions (cash, credit card, checks, money orders, etc.)
Experience performing multiple tasks using multiple computer programs (such as: Word, Database systems and Excel)

Responsibilities

Responds to customers regarding legal options to satisfy cases, including fines, trials or hearings, drivers safety, deferred dispositions, warrants, extensions, jail bond outs, posting of bonds, filing motions and others as appropriate to criminal and administrative case types.
Updates case files in the Court's case management system as contact is made with customers, judges, prosecutors, defense attorneys, witnesses and others.
Applies payments as appropriate, balances cash drawers, and prepares deposits of considerable amounts of money daily.
Reviews financial information and applications to negotiate with customers to set-up payment plans to include weekly monitoring.
Coordinates with prosecutors and police officers their availability to schedule hearings, trials and appearances on dockets.
Prepares official court documents to prepare for court cases.
Prepares cases for transfer to other courts as appropriate.
Contacts defendants, prosecutors, defense attorneys, officers and others regarding court appearances and non-compliance issues.
Researches names, addresses and telephone numbers of defendants using various databases to facilitate contact and case compliance.
Assists judge in courtroom, monitors and attends to juror needs, coordinate courtroom activity (including maintaining order).
Generates complaints (official charging instruments), prepares summons and subpoenas, and prepare paperwork such as defendants histories for use at appearance docket.
Monitors cases for compliance, process cases in accordance with legal requirements, and prepares documentation for judges and prosecutors, including warrant of arrest.
Compiles data/information, tracks and monitors for performance measures and/or reports
Investigates and recommends resolution of procedural and operational problems.