Course Materials and Access Coordinator (Library Coordinator)

Utah State University•Logan, UT

5d•$49,000

About The Position

Overview Utah State University (USU) Libraries seeks a collaborative, innovative, and service-minded professional to join the Collections and Discovery team. Reporting to the Resource Sharing Manager in the Collections and Resource Sharing program, the Library Coordinator (Course Materials and Access Coordinator) position will help to identify and enable access to electronic e-books and textbooks, troubleshoot electronic resource issues, and ensure library resources meet appropriate visual accessibility standards. This position will participate in a library-wide team that works to support student affordability efforts. Work time for this position is split equally between course materials, e-resource troubleshooting, and e-resource accessibility review, though fluctuation is expected throughout the academic year. We seek qualified applicants who bring perspectives and experiences that will enrich and strengthen our organization and enhance our commitment to access and belonging. We welcome applications from candidates of all backgrounds, including those who may not have followed a traditional educational or professional path. The successful applicant will work in a dynamic, collaborative environment with support for professional growth and development. Review will begin February 23rd and continue until the position is filled. Salary is a minimum of $49,000, plus excellent benefits including a 14.2% (starting at $6,958) annual retirement contribution. Utah State University offers a competitive benefits package which includes medical and dental, and 12 days/year vacation. https://www.usu.edu/hr/benefits/ This is a two-year temporary position, with the possibility of renewal.

Requirements

Four years of relevant experience; or an Associate’s degree plus two years of relevant experience; or a Bachelor’s degree in a relevant field is required.
Excellent communication and interpersonal skills, including listening, speaking, and writing.
Excellent analytical, organizational, and time management skills with meticulous attention to detail.
Knowledge of library collections, catalogs, research databases, and other research tools.
Ability to establish and maintain positive working relationships with faculty, students, university employees, and the general public.
Ability to be flexible and adapt to changing assignments and needs.
Willingness to learn new technologies.

Nice To Haves

Familiarity with accessibility standards (WCAG) and assistive technologies.
Demonstrated software troubleshooting skills.
Project management experience.
Customer service experience.

Responsibilities

Compare course-assigned resources against the library catalog to identify available print and digital materials and/or identify potential acquisitions.
Review and respond to requests for course materials.
Provide technical support for electronic resource access problems.
Maintain high level of proficiency with library databases and platforms.
Review databases and platforms for digital accessibility compliance.
Gather and maintain vendor-supplied accessibility statements.
Provide exceptional customer service via email, phone, or other mediums, as needed.
Coordinate and work as a part of the Resource Sharing and E-Resource teams.
Develop and maintain effective working partnerships with other departments of the library and partners on campus.
Perform other duties as assigned.