The Shift Network-posted about 17 hours ago
Part-time • Mid Level
Remote • Mt. Shasta, CA
11-50 employees

The Course Host provides support and oversight for highly engaging and interactive delivery of online courses and certifications offered by The Shift Network in collaboration with faculty partners. Knowledge of transformational content, including leading teachers, schools of thought, and market trends is highly desirable. The work requires a fine balance of live presentation, communication and highly technical skills. It is expected that you will represent Shift Network in a professional, warm, engaging and trustworthy way while interfacing with the students, faculty, and colleagues. It requires exceptional Customer Support skills with a strong ability to "read" a room. This individual must be in harmony with The Shift Network’s vision of accelerating the shift to a peaceful, sustainable, healthy, and prosperous world, and have a commitment to the work of personal and collective transformation.

  • Independently host and drive 1-5 live and pre-recorded video and audio online programs per week interfacing with faculty and customers during calls
  • Operation of Zoom during live and pre-recorded online programs, including troubleshooting of both hardware and software, including external cameras, microphones, etc.
  • Weekly meetings, as agreed upon
  • Collaborates with Course Manager to:
  • Host and operate programs
  • Track and record editing notes of each recording for the media team and provide course feedback
  • 2-3 years administrative experience and excellent customer support skills
  • Experience in hosting programs, in person or online, with comfort and confidence in public speaking, often on camera is required
  • Competence and confidence with technology platforms and internet, including: Zoom Google Docs Facebook Slack PowerPoint Media players
  • Ability to learn proprietary software and also platforms including Asana, Confluence and Airtable
  • Excellent organizational, time, strategic management, writing and communication skills
  • Must have established, fully-functional office with reliable office equipment including high-speed internet connection, ethernet, high computer speed, and quiet environment to host public programs
  • 1-2 years remote office experience, strongly preferred
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