Course Facilitator

Pearson Education • Boston, MA

404d • $60,320 - $62,400

About The Position

The English Composition/Speech Communication Course Facilitator is responsible for grading student papers, providing feedback, and answering questions related to written assignments. This role involves responding to student messages within the Learning Management System (LMS) and assisting the Course Operations team with curricular inquiries. The position requires effective communication and a commitment to student support, reporting to the Instructor Team Lead.

Requirements

• Masters or Doctorate in the discipline or 18 graduate level credit hours within the discipline
• Online course facilitation experience preferred
• Knowledge/experience of Canvas a plus
• Effective communication skills both written and verbal
• Ability to respond to student questions within a 24-hour window and grade assignment submissions within a 3-business day window.

Responsibilities

• Grade students' written assignments within 3 business days of submission in-line with project rubrics and provide helpful feedback.
• Respond to students' questions related to their written assignments.
• Provide clarification and guidance regarding the learning experience in the course as needed.
• Escalate technical issues to the Course Operations team for resolution.
• Escalate to the Instructor Team Lead for resolution any other student concerns not related to written assignments.
• Maintain flexibility, a positive attitude, and a willingness to complete any additional tasks as assigned by supervisor.

Benefits

• Sick leave only.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: Master's degree