Course Coordinator/Proctor

Amentum • Hanover, MD

312d • $140,000 - $155,000

About The Position

We train like we fight! If you want to be part of a dynamic Team supporting engaging and cutting-edge training solutions, this is the place for you! Amentum is currently seeking a Course Coordinator/Exam Proctor in Hanover, MD, to provide front-line, non-technical support for web-based and instructor-led training courses. The Course Coordinator/Exam Proctor will be part of a collaborative multidisciplinary Team delivering highly sophisticated, technical, hands-on training solutions to meet the mission and time-critical needs of our customers.

Requirements

• Provide first-line non-technical support for students attending locally and at remote sites.
• Proctor high-stakes exams to ensure exam and student integrity.
• Monitor student progress, document, track, analyze data, and create reports for the customer.
• Maintain detailed administrative records of student data.
• Report rule violations and/or unusual occurrences during examinations.
• Prepare proctor's report.
• Develop and maintain non-technical course content using ISD best practices.
• Collaborate with team members to ensure accuracy of learning content and address student-specific issues.
• Ability to create and edit all retired course reports.
• Use multiple word processing and presentation tools such as MS Word, MS Excel, PowerPoints, and Visio.
• Experience with Confluence and Jira is desired.
• Ability to roster students to new courses and set up required student accesses.
• Strong organizational skills.
• Strong communication skills, both verbal and written.
• Military experience is desired (but not required).

Nice To Haves

• Experience with Confluence and Jira.
• Military experience.

Responsibilities

• Ensure the administration of high-stakes examinations.
• Enforce time limits, compliance to policy and procedures, and report rule violations and/or unusual occurrences during examinations.
• Assist students with any administrative questions or issues they may have.
• Proctor high-stakes exams and act as a liaison between the students, staff, and the customer.
• Create daily, weekly, monthly, end-of-course, and on-the-spot reports for the customer.
• Serve as the Subject Matter Expert (SME) on the student experience, addressing student concerns, tracking student progress, analyzing student data, and monitoring high-stakes exams.
• Provide Instructional Systems Design (ISD) support for maintaining and improving web-based and instructor-led cyber training.
• Develop and update course content, exercises, exams, resources, and other documentation as needed.

Benefits

• Medical, dental, vision, and basic life insurance.
• 401k plan and deferred compensation plan.
• 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave.
• Opportunity to purchase company stock.
• Performance discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree