Courier

Pace® Analytical Services•Plainville, CT

8d•$18

About The Position

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. At Pace Analytical, our couriers play a critical role in keeping laboratory operations moving—safely, accurately, and on time. As a Courier, you will pick up, transport, and deliver samples, documents, and materials; complete the appropriate forms and documentation; and support the daily administration of our service center. If you’re dependable, organized, and customer‑focused, this is your opportunity to contribute to a team dedicated to quality and compliance.

Requirements

High school diploma or equivalent; experience in related work preferred; or an equivalent combination of education, training, and experience.
Valid Driver’s License; continued employment is contingent upon licenses/registrations remaining in active status without suspension or revocation.
Principles, practices, and techniques for sample pick‑up, transport, and delivery.
Understanding of daily administration of sample deliveries.
Customer service principles and practices.
Safe driving principles and practices.
Ability to learn organizational policies and procedures.
Computer applications and systems related to the work.
Principles and practices for serving as an effective project team member.
Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
Correct business English, including spelling, grammar, and punctuation.
Safely operating a motor vehicle.
Providing customer service.
Operating effectively both on a team and as an individual contributor.
Applying and explaining organizational policies and procedures.
Maintaining databases, forms, documents, and related information.
Using initiative and judgment within established department policies and procedures.
Using tact, discretion, and prudence in interactions.
Performing effective oral presentations to groups, peers, and the department.
Contributing to team/work unit goals and activities.
Establishing and maintaining effective working relationships with a variety of individuals.

Responsibilities

Pick up, transport, and deliver samples, documents, materials, and other items as needed.
Review, complete, and process forms, databases, and documentation for sample pick‑up, transport, and delivery.
Prepare your vehicle for daily operations, including safety checks and ensuring all required documents and supplies are in order.
Provide basic support to staff and management regarding sample transport.
Provide basic support researching issues and develop recommendations to resolve employee, management, and customer issues related to transport and delivery.
Assist with compliance to applicable laws, rules, and regulations; seek guidance or escalate when required.
Contribute to the efficiency and effectiveness of the department by offering suggestions and participating as an active member of the team.
Promote and support Pace Analytical’s mission by demonstrating courteous, cooperative behavior with customers and colleagues, fostering a harmonious and effective workplace environment.