Library - Courier

Library Systems & Services LLC•Jurupa Valley, CA

33d

About The Position

The Courier picks up, delivers, and routes all types of library materials and correspondence to and from designated Riverside County Library System branches in the desert and other locations as assigned. The Courier will have a professional appearance, a friendly manner, an ability to communicate clearly with staff at all levels and provide excellent customer service. The Courier must be dependable and complete their route promptly. Revolving Shifts: Monday - Friday or Tuesday - Saturday. Location: RCLS Library Management Office, Jurupa Valley Hours per Week: 40

Requirements

High School Diploma or GED
Valid driver’s license and a clean driving record
Excellent communication skills, verbal and written
Previous on-the-job driving/courier experience is a plus
Prior customer service experience or experience working with the public
Previous library experience a plus
Detail-oriented
Good time-management skills
Must be able to work a flexible schedule that may include a combination of days, evenings, and weekends
Basic knowledge of library systems and databases preferred
Knowledge of Microsoft Office Suite
Multilingual speaking is a plus
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Nice To Haves

Previous on-the-job driving/courier experience is a plus
Prior customer service experience or experience working with the public
Previous library experience a plus
Basic knowledge of library systems and databases preferred
Multilingual speaking is a plus

Responsibilities

Provide Excellent customer service.
Drive a company-owned vehicle to transport books and other library materials, inter-office correspondence, programming supplies, furniture, etc., to and from libraries within the library system network.
Assist in the sorting and routing of books and other library materials
Load and unload the courier van
Report promptly any malfunctions with the company vehicle; schedule and deliver the van for regular maintenance.
Maintain the exterior and interior of the company-owned vans so they are clean and professional in appearance.
Fuel company vehicle
Address or escalate safety issues to the appropriate management
Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenant of a public Library System and Services. Follow all legal and policy requirements related to patron privacy and custodianship of patron records
Other Duties as assigned