SPS-North America-posted about 6 hours ago
$24 - $27/Yr
Full-time • Entry Level
Santa Clara, CA
5,001-10,000 employees

As a Courier, Freight, and Driver Dock Support Specialist at SPS Global, you will be integral to our logistics and distribution operations, focusing on delivering top-notch courier and freight services. This position involves detailed coordination and execution of parcel and mail delivery across various locations, ensuring operational efficiency and excellent service delivery. The role supports SPS Global’s commitment to leveraging innovative solutions in our global outsourcing services.

  • Navigate predefined routes via automobile to deliver mail and parcels, ensuring timely and safe delivery.
  • Manage the loading, unloading, and proper distribution of freight, adhering to safety and efficiency protocols.
  • Serve as a critical point of support for dock operations, including assisting with the organization and management of shipping and receiving areas.
  • Responsible for the routine maintenance and operational readiness of delivery vehicles, including inspections and compliance with all safety regulations.
  • Maintain accurate logs and time stamps for items received and delivered, supporting chain of custody requirements and ensuring compliance with company standards.
  • Provide exceptional customer service to both clients and SPS employees, enhancing the professional image of the company.
  • Proactively seek out additional tasks during downtime and provide support across various operational areas as needed.
  • High School Diploma or equivalent required.
  • 2+ years prior work experience in courier, freight handling, or similar roles preferred.
  • Current state-issued driver’s license with a clean driving record.
  • Must be able to work assigned hours as determined by the manager.
  • Strong verbal and written communication skills.
  • High-level customer service orientation with a focus on professionalism and efficiency.
  • Ability to manage multiple tasks and adapt to changing priorities.
  • Proficiency in using technology to track deliveries and maintain records.
  • Solid organizational and time-management skills.
  • The role requires physical activity including lifting, bending, and maneuvering freight up to 60 lbs.
  • Must be able to stand, walk, bend, kneel, and sit for extended periods.
  • Local travel is a fundamental part of this role.
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
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