Coupon Manager

Johns Hopkins University • Baltimore, MD

139d • $15 - $26

About The Position

We are seeking a Coupon Manager. This position will be responsible for overseeing recruitment, scheduling, and field site activities for an ongoing community health project that measures prevalence of HIV, health and social issues, health-related behaviors and access to services among people who use drugs in the Baltimore metro region. This position will work closely with the Research Program Manager in managing participant flow, scheduling appointments, interacting with study participants, implementing field site safety precautions, and ensuring protocol compliance for participant interactions.

Requirements

• High school diploma or graduation equivalent.
• One year of related experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Nice To Haves

• Knowledgeable about communities highly affected by drug use and HIV.
• Strong attention to detail.
• Ability to work independently and in a team setting.
• Able to interact effectively with individuals at all levels.
• Prior experience with study populations and/or other diverse populations preferred.
• Able to occasionally work flex hours.
• Comfort with basic computer programs.
• Excellent interpersonal and communication skills and demonstrated ability to maintain confidentiality.
• Demonstrated experience working independently and ability to work well in an unstructured environment as well as part of a team.
• Strong organizational skills and ability to interact with a variety of people.
• Proficiency in computer systems and electronic communications.

Responsibilities

• Managing field site participant flow and all front desk activities.
• Interacting with study participants.
• Ensuring adherence to study protocols for participant recruitment, scheduling, data collection, specimen collection and storage, and referrals to health and social services.
• Establishing and ensuring field site safety and welcoming procedures.
• Supply management.

Benefits

• Total rewards package that supports employees' health, life, career and retirement.

What This Job Offers

• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees