County Outreach Case Manager - Part Time

Volunteers Of America, Utah • Salt Lake City, UT

108d

About The Position

This position provides part-time outreach case management services to unsheltered individuals and/or families in Salt Lake County. Objectives will be to create supportive relationships with homeless individuals through street outreach and provide case management support towards individual stabilization and permanent housing. Additionally, they will work to engage and educate community members on homelessness issues, helping them to gain a better understanding of homelessness issues and empowering them to participate in resolutions.

Requirements

• High school diploma or equivalent required.
• 2 years of social services or homelessness-related experience or any combination of education, experience, and training.
• Familiarity with Trauma Informed Care, Motivational Interviewing and Housing First philosophies.
• A degree in the field of social services or two years’ experience working in the social services field preferred.
• Must be able to qualify and pass Utah Department of Human Services Case Management Certification within 60 days of being hired.
• Ability to uphold professional boundaries, confidentiality regulations, and interact in a professional manner.
• Ability to utilize Trauma Informed practices and make sound decisions.
• Willingness to accept supervision and direction.
• Ability to move around various buildings and outdoor spaces and interact with clients for extended periods.
• Driving required: must be at least 21 years of age, possess a current driver’s license, have a good driving record.
• Pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations.
• Ability to lift and carry 25 lbs.

Responsibilities

• Assist clients in developing goals/service plan that will help them overcome homelessness, identify and address barriers to obtaining/maintaining housing.
• Maintain a caseload of up to 7 individuals.
• Identify priority needs and coordinate services as needed.
• Participate in regularly scheduled clinical case reviews to ensure appropriate case planning and referral of clients.
• Provide direct, Trauma Informed Care case management services to clients, including crisis intervention and ongoing assessments.
• Maintain client records, enter case management notes in the UHMIS system, and collect statistical data as required.
• Assess medical emergencies and provide immediate and professional response to any emergency.
• Maintain a positive working relationship with community partners, team members, and stakeholders.
• Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices.
• Evaluate own performance to increase effectiveness as an Outreach Case Manager.
• Assist clients with moving belongings into housing.
• Assist with community education, training, response, and problem solving around homelessness issues.
• Attend work on a punctual, regular, and predictable basis.
• Perform other functions as necessary or assigned.
• Work must be performed on-site due to the need to provide direct client care.

Benefits

• 403b retirement plan with employer match (50% match up to 3%).
• Employee Assistance Program for all employees.
• Employee Referral Program including cash bonuses and paid time off.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 51-100 employees