Countertop Service Technician - No-Installation

Cambria-posted 4 months ago
$21 - $27/Yr
Philadelphia, PA
5,001-10,000 employees
Mining (except Oil and Gas)
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Field Service Technician (FST) is a trusted Cambria ambassador of service who is responsible for exceptional on-site service to our residential and commercial clients, by providing customer service, assessing customer concerns, and performing Finish Work where applicable.

  • Travel to customer sites to evaluate product related claims, deliver outstanding customer service by being courteous, professional, and responsive to the customers' needs
  • Inspect claims thoroughly, gather necessary details, take photographs, and provide complete and timely documentation of findings and work performed
  • Articulate service solutions and options while setting proper expectations
  • Perform on-site repairs using Cambria's approved standards, techniques, and materials, maintaining a high level of quality workmanship
  • Arrive on time to appointments, complete tasks within expected timeframes, and contribute to the overall efficiency and success of the team
  • Partner and communicate effectively with the Regional Product Representative about the site visit and product findings
  • Maintain company vehicles, tools, and equipment in excellent working condition and ensure a professional appearance at all times
  • Follow all safety policies and procedures
  • Perform additional duties or projects as assigned by management to support departmental and organizational goals
  • Exceptional interpersonal, verbal, and written communication skills
  • Strong customer service skills with the ability to build rapport and effectively communicate with clients
  • Meticulous attention to detail and a commitment to quality workmanship
  • Excellent problem-solving and critical thinking skills
  • Ability to operate various power tools safely and efficiently
  • Accurate color perception is required
  • Professional appearance and demeanor required
  • Must possess a valid driver's license from the state of residence
  • Must be able to successfully pass a Motor Vehicle Record (MVR) check in accordance with Cambria's standards
  • High School diploma or equivalent
  • 1 year of experience in a field service, customer service or trade position preferred
  • Familiarity with Google Suites, Salesforce, and ability to read technical drawings/documents is a plus
  • Health and Dental Insurance
  • Paid Time Off
  • 7 paid Holidays
  • 401(k) plus matching
  • Discretionary Profit Sharing
  • Flexible Spending Account
  • Life, Supplemental Life, and Disability Insurance
  • Referral Program
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount
  • Professional Development Assistance
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service