Counterperson

Sonesta Hotels • Baltimore, MD

143d

About The Position

The Counterperson will prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and other specialty beverages. This also includes serving, taking orders for baked goods and sandwiches. The Barista will also describe menu items to guests or suggest products that might appeal to them. Order, receive, or stock supplies or retail products and provide room service for the guests.

Responsibilities

• Open and close the shop according to established policies and procedures.
• Operate espresso machine and other shop equipment in order to prepare drinks and pastries per established procedures and customer requests.
• Anticipate customer and store needs by constantly evaluating environment and customers for cues.
• Reconcile cash register daily using daily sales report.
• Maintain appropriate standards of cleanliness in the shop.
• Maintain appropriate storage standards for food items.
• Communicate with Restaurant manager regarding all equipment maintenance concerns and non-equipment related issues or concerns.
• All other duties as assigned.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Part-time
• Industry: Accommodation