Counterperson (Bartender/Barista)

Sonesta Hotels • Anaheim, CA

98d • $20 - $22

About The Position

The Counterperson (Bartender/Barista) will prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas, and alcohol beverages. This also includes serving, taking orders for baked goods and sandwiches. The Counterperson (Bartender/Barista) will also describe menu items to guests or suggest products that might appeal to them. Order, receive, or stock supplies or retail products and provide room service for the guests.

Requirements

• High School Diploma or equivalent.
• Food Handler Certificate required.
• TIPS Certification.
• Minimum one year of experience as a barista/bartender.
• Prior experience in customer service preferred.
• Must speak, read, and understand English fluently and clearly.
• Ability to lift and move approximately 15 pounds.
• Ability to carry out all safety and emergency procedures.
• Ability to bend, squat, kneel, climb, and reach daily.
• Ability to effectively utilize point of sale equipment.
• Ability to perform tasks requiring sustained repetitive motion.
• Ability to work in extreme temperatures.
• Ability to communicate clearly and effectively with guests.
• Ability to perform basic arithmetic, including the use of percentages.
• Ability to read and write effectively.

Responsibilities

• Prepare and serve beverages and food products.
• Take orders for baked goods and sandwiches.
• Describe menu items to guests and suggest products.
• Order, receive, or stock supplies or retail products.
• Provide room service for guests.
• Upsell and use suggestive selling techniques.
• Maintain a clean counter area for sanitary and safety reasons.
• Replenish the pastry case and keep condiment stands stocked.
• Assist in the organization and physical improvement of the store.
• Alert management to operational needs and equipment failures.

Benefits

• Medical, Dental and Vision Insurance.
• Health Savings Account with Company Match.
• 401(k) Retirement Plan with Company Match.
• Paid Vacation and Sick Days.
• Sonesta Hotel Discounts.
• Educational Assistance.
• Paid Parental Leave.
• Company Paid Life Insurance.
• Company Paid Short Term and Long Term Disability Insurance.
• Various Employee Perks and Discounts.
• Hospital Indemnity.
• Critical Illness Insurance.
• Accident Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED