Counterfeit Specialist, Coins

eBay • Salt Lake City, UT

12d

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Role Trust and authenticity are foundational to eBay’s collectibles marketplace. As a Counterfeit Specialist, Coins, you’ll play a critical role in protecting buyers, supporting legitimate sellers, and preserving confidence in coin collecting by strengthening how counterfeit coin risk is detected, assessed, and mitigated at scale. This role will support our enterprise-wide anticounterfeiting efforts within the Intellectual Property Risk & Compliance team. This role is critical to ensuring accurate identification, assessment, and mitigation of counterfeit coin risk across the marketplace. As a subject-matter expert dedicated to counterfeit coins, you will help develop and maintain high-quality knowledge base resources, deliver expert insights grounded in real marketplace data, and collaborate cross-functionally to drive timely, well-informed counterfeit mitigation strategies across Legal, Risk, Product, and Business teams—helping protect buyers, sellers, and the integrity of the collectibles category.

Requirements

• 4+ years of experience in counterfeit enforcement, trust & safety, compliance, risk, investigations, or a related field
• Strong understanding of counterfeit risks and marketplace enforcement models.
• Demonstrated ability to apply policy and knowledge frameworks to real-world marketplace data
• Experience translating expert judgment into operational guidance, knowledge bases, or training materials
• Ability to assess risk using images, metadata, and behavioral signals at scale
• Ability to synthesize complex information and deliver clear, actionable insights
• Strong collaboration and communication skills across legal, technical, and business stakeholders
• Comfort operating in a fast-paced, evolving environment

Responsibilities

• Counterfeit Coin Identification & Analysis: Review listings, seller behavior, images, descriptions, and transactional signals to identify counterfeit, altered, or misrepresented coins with high accuracy.
• Numismatic Guidance: Apply deep knowledge of coin authentication, minting characteristics, grading indicators, and known counterfeit patterns to identify potentially problematic listings.
• Knowledge Development: Create, maintain, and continuously improve counterfeit-related knowledge resources, guidelines, and training materials to support consistent and accurate enforcement.
• Model & Prompt Enablement: Provide expert insights and real-world examples to improve model prompts, detection logic, and decision frameworks based on observed marketplace trends.
• Marketplace Insights: Analyze counterfeit patterns, emerging risks, and enforcement outcomes to inform proactive mitigation strategies.
• Cross-Functional Coordination: Partner closely with Legal, Risk, Business, and GCX Operations teams to align on counterfeit risk assessments and execute timely mitigation actions.
• Execution Support: Support investigations, escalations, and enforcement actions by providing category-specific counterfeit expertise.
• Quality & Accuracy: Ensure high standards of accuracy, consistency, and defensibility in counterfeit determinations and documentation.
• Continuous Improvement: Identify gaps in tools, processes, and coin-specific knowledge and recommend policy enhancements to strengthen eBay’s counterfeit coin controls

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed