Counter

Zippy'sSchofield Barracks, HI
82d

About The Position

Zippy's core purpose is to 'share Hawaii' by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.

Requirements

  • High school diploma or equivalent preferred.
  • Previous cash handling preferred.
  • Basic math and writing skills.
  • Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
  • Able to work independently or as part of a team.
  • Possess problem solving and critical thinking skills.
  • Reading, writing, speaking, and comprehending the English language.

Responsibilities

  • Counter employees are responsible for reporting to store management and making sure all guests are well taken care of.
  • Handle all counter transactions in a fast, efficient, and friendly manner.
  • Handle monetary transactions, take telephone orders, prepare, pack, and serve food items to guests.
  • Support other counter functions to ensure the efficient and effective flow of counter operations.
  • Provide exceptional customer service, greeting and thanking guests in addition to anticipating their wants and needs.
  • Take guest orders accurately, using suggestive selling techniques when possible.
  • Accurately enter orders into the POS system and process credit cards, gift cards, coupons, and cash payments properly.
  • Pack and check orders to ensure they are completed to the guest's satisfaction.
  • Maintain a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
  • Perform other duties as assigned by management.
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