Counter

Zippy's • Honolulu, HI

82d

About The Position

Zippy's core purpose is to "share Hawaii" by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.

Requirements

• Meets assigned shift requirements.
• Regularly push, pull, and carry objects.
• Stand and walk on foot for at least 6-8 hours.
• Reach at shoulder level and below waist constantly, above head occasionally.
• Bending downward or forward at waist or knees occasionally.
• Talk and listen to communicate instructions.
• Light work. Exerting up to 20 pounds of force.
• Able to visualize accuracy, neatness, and thoroughness of the work assigned.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Passed a tuberculosis (TB) skin test within 12 months of the date of hire OR Dated/Issued at the age of 16 or older.
• Pass a drug screening test.
• High school diploma or equivalent preferred.
• Previous cash handling preferred.

Nice To Haves

• Basic math and writing skills.
• Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
• Able to work independently or as part of a team.
• Possess problem solving and critical thinking skills.
• Reading, writing, speaking, and comprehending the English language.
• Trustworthy with company property.
• Enjoys multi-tasking in a fast-paced environment.
• Punctual and dependable.

Responsibilities

• Counter employees are responsible for reporting to store management and making sure all guests are well taken care of.
• The counter position is in charge of handling all counter transactions in a fast, efficient, and friendly manner.
• Handles monetary transactions, takes telephone orders, prepares, packs, and serves food items to guests.
• Supports other counter functions to ensure the efficient and effective flow of counter operations.
• Provides exceptional customer service, greeting and thanking guests in addition to anticipating their wants and needs.
• Takes guest orders accurately, using suggestive selling techniques when possible.
• Accurately enters orders into the POS system and processes credit cards, gift cards, coupons, and cash payments properly.
• Packs and checks orders to ensure they are completed to the guest's satisfaction.
• Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
• Performs other duties as assigned by management.

What This Job Offers

• Industry: Food Services and Drinking Places
• Education Level: High school or GED