Zippy's core purpose is to 'share Hawaii' by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way. Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter transactions in a fast, efficient, and friendly manner. This position handles monetary transactions, takes telephone orders, prepares, packs, and serves food items to guests, and supports other counter functions to ensure the efficient and effective flow of counter operations.