Counter Workers - Fresh To Go

Chula Vista Resort•Wisconsin Dells, WI

2d•Onsite

About The Position

We are hiring two 2nd shift baristas at our Roadsters location to prepare and serve hot and cold beverages, including various types of coffee and tea, as well as several food menu items. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent experience for our guests.

Requirements

Flexibility to work various shifts
Basic math skills
Ability to gauge customers’ preferences
Excellent communication skills
Must be able to lift at least 20lbs
Sitting, standing for an extended period of time
Have full use of eyes and ears, full power of speech
Walking, turning head and torso, bending arms, wrists, and fingers

Nice To Haves

Previous work experience as a Barista or Waiter/Waitress
Hands-on experience with brewing equipment
Knowledge of sanitation regulations
Relevant training is a plus

Responsibilities

Greet customers as they enter
Answer questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
Prepare beverages following recipes
Serve beverages and prepared food (i.e. cookies, pastries and muffins) and make some food items (i.e. paninis)
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items